Service Desk Analyst
Bedford, Bedfordshire, United Kingdom
Blue Arrow
to the whole council including Director's and Members by accurately recording and resolving various ICT enquires/technical issues. Please note that this is an on-site, office-based role, 5 days per week. Job Skills * Proven track record working in a complex service desk environment. * In-depth knowledge of supporting desktops, laptops, tablets, smartphones, printers, MFD … MFPs and servers. * Knowledge of working with and supporting virtualisation technologies, SANs, Corporate Backup Solutions, Secure Gateways e.g. (AV/Spam/Content Filters). * Knowledge and support of Microsoft Active Directory, Azure, Entra ID, Intune, Exchange and Microsoft Office 365 including Microsoft Teams. * Knowledge of and supporting Networking Technologies such as DHCP, DNS, TCP … and sound organisational/planning skills, with the ability to prioritise own workload to meet deadlines. Any official Qualifications/Accreditations for the following would be extremely useful: Relevant Microsoft Solutions Barracuda Solutions Dell Hardware (Desktop/Laptops, etc.) ITIL3/4 Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping More ❯
Employment Type: Temporary
Salary: £32.62/hour
Posted: