2 of 2 Temporary SLA Jobs in the East of England

standards Stage and configure devices with predefined builds Manage and update service tickets accurately Maintain asset tracking and workshop organisation (6S) Escalate potential SLA risks to supervisors What We're Looking For Experience repairing laptops, desktops, and mobile devices Familiarity with HP , Dell , Apple , and Lenovo systems Strong diagnostic ...

system. Preparing new and repaired hardware Carry out warranty repairs to OEM standards following contractual agreements in accordance with ASP. Escalating any potential customer SLA impacts to the relevant teams. Staging laptops and PC's with pre-defined builds General housekeeping to locate and eliminate causes of backlogs to provide … workshop Flexibility of workload to assist in all areas of the Maintenance and Service Centre to avoid backlogs and to maintain achievement of SLA’s is essential. Must be able to work on their own initiatives and prioritise workloads. The Ideal Candidate Excellent Administration and communication skills, both written ...