SLA Jobs in the East of England

Service Level Agreement (SLA)
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 12 May 2025, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 118 97 64
Rank change year-on-year -21 -33 +18
Permanent jobs citing SLA 57 138 230
As % of all permanent jobs advertised in the East of England 1.70% 2.25% 4.34%
As % of the Quality Assurance & Compliance category 15.04% 20.75% 19.28%
Number of salaries quoted 41 113 112
10th Percentile £26,000 £22,800 £25,250
25th Percentile £28,750 £24,807 £28,563
Median annual salary (50th Percentile) £37,500 £29,000 £50,000
Median % change year-on-year +29.31% -42.00% +11.11%
75th Percentile £56,250 £50,000 £63,750
90th Percentile £57,500 £61,000 £70,000
England median annual salary £35,000 £32,500 £40,000
% change year-on-year +7.69% -18.75% +6.67%

All Quality Assurance and Compliance Skills
East of England

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the East of England.

Permanent vacancies with a requirement for quality assurance or compliance skills 379 665 1,193
As % of all permanent jobs advertised in the East of England 11.30% 10.85% 22.53%
Number of salaries quoted 193 466 256
10th Percentile £28,550 £24,807 £26,000
25th Percentile £32,500 £29,563 £37,188
Median annual salary (50th Percentile) £50,000 £43,000 £55,000
Median % change year-on-year +16.28% -21.82% +10.00%
75th Percentile £65,000 £61,250 £67,500
90th Percentile £79,700 £76,125 £77,500
England median annual salary £60,000 £52,500 £57,500
% change year-on-year +14.29% -8.70% +4.55%

SLA
Job Vacancy Trend in the East of England

Job postings citing SLA as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for SLA in the East of England

SLA
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing SLA in the East of England.

Salary trend for SLA in the East of England

SLA
Salary Histogram in the East of England

Salary distribution for jobs citing SLA in the East of England over the 6 months to 12 May 2025.

Salary histogram for SLA in the East of England

SLA
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East of England region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +1 19 £45,000 - 13
Suffolk - 19 £37,500 - 4
Essex +6 10 £32,500 +16.07% 13
Bedfordshire -21 4 £27,500 +22.22% 6
Cambridgeshire +12 3 £30,000 +20.77% 14
Norfolk +8 2 £55,000 +18.92% 1
SLA
England

SLA
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.02%) SharePoint
2 1 (1.75%) Confluence
2 1 (1.75%) Microsoft Exchange
2 1 (1.75%) Tomcat
Applications
1 5 (8.77%) Microsoft Office
2 2 (3.51%) Microsoft Excel
2 2 (3.51%) Microsoft PowerPoint
Business Applications
1 1 (1.75%) Remedy ITSM
Cloud Services
1 13 (22.81%) SaaS
2 8 (14.04%) Azure
2 8 (14.04%) Microsoft 365
3 5 (8.77%) Entra ID
4 2 (3.51%) AWS
4 2 (3.51%) GCP
5 1 (1.75%) OneDrive
5 1 (1.75%) Power Platform
Communications & Networking
1 4 (7.02%) VPN
2 3 (5.26%) VLAN
3 2 (3.51%) DHCP
3 2 (3.51%) DNS
3 2 (3.51%) HTTP
3 2 (3.51%) Remote Desktop
3 2 (3.51%) SSL
3 2 (3.51%) VoIP
3 2 (3.51%) Wi-Fi
4 1 (1.75%) Firewall
4 1 (1.75%) LAN
4 1 (1.75%) WAN
Database & Business Intelligence
1 4 (7.02%) SQL Server
2 2 (3.51%) NoSQL
2 2 (3.51%) SQL Server Integration Services
3 1 (1.75%) PostgreSQL
3 1 (1.75%) Power BI
3 1 (1.75%) SQL Server Reporting Services
Development Applications
1 7 (12.28%) JIRA
2 1 (1.75%) Artifactory
2 1 (1.75%) Bitbucket
2 1 (1.75%) ClearCase
2 1 (1.75%) ClearQuest
2 1 (1.75%) Git
2 1 (1.75%) Jenkins
General
1 14 (24.56%) Social Skills
2 11 (19.30%) Electronics
3 4 (7.02%) Analytical Skills
3 4 (7.02%) Inclusion and Diversity
4 3 (5.26%) Finance
4 3 (5.26%) Retail
4 3 (5.26%) Telecoms
5 2 (3.51%) Law
5 2 (3.51%) Marketing
5 2 (3.51%) Organisational Skills
6 1 (1.75%) Aviation
6 1 (1.75%) Financial Institution
6 1 (1.75%) Manufacturing
6 1 (1.75%) Pharmaceutical
Job Titles
1 12 (21.05%) Support Engineer
2 11 (19.30%) Architect
2 11 (19.30%) Managed Services Architect
2 11 (19.30%) Solutions Architect
3 10 (17.54%) Analyst
4 9 (15.79%) Lead
4 9 (15.79%) Technical Engineer
4 9 (15.79%) Technical Support
4 9 (15.79%) Technical Support Engineer
5 7 (12.28%) IT Support
6 6 (10.53%) Team Leader
7 5 (8.77%) 1st Line Support
7 5 (8.77%) Support Analyst
7 5 (8.77%) Support Team Leader
8 4 (7.02%) Administrator
8 4 (7.02%) Service Analyst
8 4 (7.02%) Service Desk Analyst
9 3 (5.26%) Service Delivery Manager
9 3 (5.26%) Service Manager
9 3 (5.26%) Support Manager
Libraries, Frameworks & Software Standards
1 2 (3.51%) .NET
1 2 (3.51%) Elastic Stack
1 2 (3.51%) JSON
1 2 (3.51%) OAuth
1 2 (3.51%) REST
1 2 (3.51%) SOAP
1 2 (3.51%) XML
Miscellaneous
1 8 (14.04%) Management Information System
2 6 (10.53%) CMDB
3 4 (7.02%) Hybrid Cloud
4 3 (5.26%) EPoS
5 2 (3.51%) Product Ownership
6 1 (1.75%) Biopharmaceutical
6 1 (1.75%) Driving Licence
6 1 (1.75%) iPad
6 1 (1.75%) iPhone
6 1 (1.75%) Wiki
Operating Systems
1 13 (22.81%) Windows
2 5 (8.77%) Windows 10
3 4 (7.02%) Windows Server
4 3 (5.26%) Windows Server 2016
5 2 (3.51%) Linux
5 2 (3.51%) Windows Server 2019
6 1 (1.75%) Android
6 1 (1.75%) Apple iOS
6 1 (1.75%) Mac OS
6 1 (1.75%) Windows 7
Processes & Methodologies
1 20 (35.09%) Customer Service
2 17 (29.82%) Problem-Solving
3 15 (26.32%) Performance Metrics
4 14 (24.56%) ITIL
5 11 (19.30%) Business Enablement
5 11 (19.30%) Business Strategy
5 11 (19.30%) Matrix Organization
5 11 (19.30%) Portfolio Management
5 11 (19.30%) Product Management
5 11 (19.30%) Roadmaps
5 11 (19.30%) Value Proposition
6 10 (17.54%) Service Delivery
7 9 (15.79%) Customer Experience
7 9 (15.79%) Service Design
8 7 (12.28%) Continuous Improvement
8 7 (12.28%) Performance Analysis
9 6 (10.53%) Coaching
9 6 (10.53%) Tech Ops
10 5 (8.77%) Mentoring
10 5 (8.77%) Process Improvement
Programming Languages
1 6 (10.53%) SQL
2 2 (3.51%) C#
3 1 (1.75%) PowerShell
Qualifications
1 4 (7.02%) A+ Certification
2 3 (5.26%) ITIL Certification
2 3 (5.26%) SC Cleared
2 3 (5.26%) Security Cleared
3 2 (3.51%) CompTIA Security+
3 2 (3.51%) DBS Check
3 2 (3.51%) Degree
3 2 (3.51%) Microsoft Certification
3 2 (3.51%) Network+ Certification
4 1 (1.75%) Azure Certification
Quality Assurance & Compliance
1 1 (1.75%) Cyber Essentials
System Software
1 8 (14.04%) Active Directory
2 2 (3.51%) Hyper-V
3 1 (1.75%) VMware Infrastructure
Systems Management
1 4 (7.02%) Autotask
1 4 (7.02%) Opsgenie
2 2 (3.51%) Graylog
2 2 (3.51%) Microsoft Intune
3 1 (1.75%) SCCM
Vendors
1 14 (24.56%) Microsoft
2 5 (8.77%) Atlassian
3 4 (7.02%) VMware
4 3 (5.26%) Salesforce
4 3 (5.26%) ServiceNow
5 2 (3.51%) Cisco
5 2 (3.51%) Datto
5 2 (3.51%) Google
5 2 (3.51%) HP
5 2 (3.51%) NetApp
5 2 (3.51%) Splunk
6 1 (1.75%) Apple
6 1 (1.75%) Epicor
6 1 (1.75%) Remedy
6 1 (1.75%) WatchGuard