SLA Jobs in the East of England

Service Level Agreement (SLA)
England > East of England

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 10 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 96 64 80
Rank change year-on-year -32 +16 +20
Permanent jobs citing SLA 138 230 254
As % of all permanent jobs advertised in the East of England 2.25% 4.32% 3.94%
As % of the Quality Assurance & Compliance category 20.78% 19.23% 18.12%
Number of salaries quoted 113 113 194
10th Percentile £22,800 £25,050 £19,750
25th Percentile £24,807 £28,000 £32,500
Median annual salary (50th Percentile) £29,000 £49,500 £45,000
Median % change year-on-year -41.41% +10.00% +12.50%
75th Percentile £50,000 £63,750 £55,000
90th Percentile £61,000 £70,000 £60,625
England median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
East of England

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 664 1,196 1,402
As % of all permanent jobs advertised in the East of England 10.84% 22.48% 21.75%
Number of salaries quoted 465 259 541
10th Percentile £24,807 £26,000 £29,000
25th Percentile £29,500 £36,875 £36,250
Median annual salary (50th Percentile) £43,000 £55,000 £50,000
Median % change year-on-year -21.82% +10.00% -
75th Percentile £61,250 £67,500 £60,625
90th Percentile £76,000 £80,000 £72,500
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in the East of England

Job postings citing SLA as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for SLA in the East of England

SLA
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing SLA in the East of England.

Salary trend for SLA in the East of England

SLA
Salary Histogram in the East of England

Salary distribution for jobs citing SLA in the East of England over the 6 months to 10 May 2024.

Salary histogram for SLA in the East of England

SLA
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East of England region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -33 47 £45,000 -15.09% 16
Cambridgeshire +2 30 £24,840 -37.51% 12
Essex +15 27 £28,000 -53.33% 10
Norfolk -19 19 £46,250 +48.00% 4
Bedfordshire +13 15 £22,500 -50.00% 3
SLA
England

SLA
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (12.32%) SharePoint
2 10 (7.25%) Microsoft Exchange
Applications
1 23 (16.67%) Microsoft Excel
2 19 (13.77%) Microsoft Office
3 13 (9.42%) Microsoft PowerPoint
4 5 (3.62%) Microsoft Project
4 5 (3.62%) MS Visio
Business Applications
1 1 (0.72%) Dynamics CRM
1 1 (0.72%) Remedy ITSM
1 1 (0.72%) Sage 200
1 1 (0.72%) Sage 50
Cloud Services
1 50 (36.23%) Microsoft 365
2 35 (25.36%) Azure
3 7 (5.07%) Entra ID
4 6 (4.35%) AWS
5 4 (2.90%) OneDrive
6 2 (1.45%) SaaS
7 1 (0.72%) Dynamics 365
7 1 (0.72%) IaaS
7 1 (0.72%) Mimecast
7 1 (0.72%) SAP Fieldglass
7 1 (0.72%) WhatsApp
Communications & Networking
1 26 (18.84%) Firewall
2 15 (10.87%) VPN
3 14 (10.14%) LAN
3 14 (10.14%) Wi-Fi
4 13 (9.42%) DHCP
4 13 (9.42%) DNS
5 12 (8.70%) WAN
6 10 (7.25%) Internet
7 5 (3.62%) SAN
7 5 (3.62%) VLAN
8 4 (2.90%) TCP/IP
9 1 (0.72%) Network Security
9 1 (0.72%) Unified Communications
9 1 (0.72%) VoIP
9 1 (0.72%) Wireless
Database & Business Intelligence
1 15 (10.87%) SQL Server
2 4 (2.90%) PostgreSQL
3 3 (2.17%) MariaDB
3 3 (2.17%) MySQL
4 1 (0.72%) SQL Server Integration Services
4 1 (0.72%) SQL Server Reporting Services
General
1 50 (36.23%) Social Skills
2 17 (12.32%) Analytical Skills
2 17 (12.32%) Finance
3 12 (8.70%) Law
3 12 (8.70%) Telecoms
4 11 (7.97%) Marketing
4 11 (7.97%) Organisational Skills
5 10 (7.25%) Aerospace
5 10 (7.25%) Automotive
5 10 (7.25%) Retail
6 5 (3.62%) Manufacturing
6 5 (3.62%) Presentation Skills
7 4 (2.90%) French Language
7 4 (2.90%) German Language
8 3 (2.17%) Public Sector
9 2 (1.45%) Inclusion and Diversity
10 1 (0.72%) Agriculture
10 1 (0.72%) Influencing Skills
10 1 (0.72%) Legal
10 1 (0.72%) Local Government
Job Titles
1 19 (13.77%) Infrastructure Engineer
2 17 (12.32%) Senior
3 15 (10.87%) Support Engineer
4 13 (9.42%) Field Engineer
5 12 (8.70%) 2nd Line Support
5 12 (8.70%) Analyst
6 11 (7.97%) Field Service Engineer
6 11 (7.97%) IT Support
6 11 (7.97%) Mobile Engineer
6 11 (7.97%) Service Manager
7 10 (7.25%) Certification Manager
7 10 (7.25%) Security Manager
8 9 (6.52%) Developer
8 9 (6.52%) IT Engineer
9 8 (5.80%) Delivery Manager
9 8 (5.80%) Project Manager
9 8 (5.80%) Service Analyst
9 8 (5.80%) Service Delivery Manager
9 8 (5.80%) Service Desk Analyst
9 8 (5.80%) Telecoms Manager
Libraries, Frameworks & Software Standards
1 9 (6.52%) .NET
2 4 (2.90%) Elastic Stack
3 1 (0.72%) HTML
Miscellaneous
1 24 (17.39%) Driving Licence
2 15 (10.87%) Self-Motivation
3 11 (7.97%) IoT
4 10 (7.25%) EPoS
4 10 (7.25%) Mobile App
5 9 (6.52%) Replication
6 4 (2.90%) Data Centre
6 4 (2.90%) Virtual Team
7 2 (1.45%) iPad
7 2 (1.45%) Management Information System
7 2 (1.45%) Onboarding
8 1 (0.72%) Cyberattack
8 1 (0.72%) Data Protection Act
8 1 (0.72%) Video Conferencing
Operating Systems
1 64 (46.38%) Windows
2 22 (15.94%) Windows Server
3 16 (11.59%) Windows 10
4 7 (5.07%) Linux
5 4 (2.90%) Android
5 4 (2.90%) Debian
5 4 (2.90%) Windows Server 2019
6 3 (2.17%) Apple iOS
6 3 (2.17%) Windows 7
6 3 (2.17%) Windows Server 2003
7 2 (1.45%) Mac OS X
8 1 (0.72%) VMS
8 1 (0.72%) Windows Server 2016
Processes & Methodologies
1 41 (29.71%) Problem-Solving
2 34 (24.64%) Customer Service
3 33 (23.91%) ITIL
4 25 (18.12%) Time Management
5 20 (14.49%) Service Delivery
6 19 (13.77%) Infrastructure Engineering
7 16 (11.59%) Project Delivery
7 16 (11.59%) Service Management
8 14 (10.14%) Asset Management
8 14 (10.14%) Cybersecurity
8 14 (10.14%) Proactive Maintenance
9 11 (7.97%) Business Development
9 11 (7.97%) Problem Management
9 11 (7.97%) Project Planning
10 10 (7.25%) Break/Fix
10 10 (7.25%) Commercial Awareness
10 10 (7.25%) OWASP
10 10 (7.25%) Presales
10 10 (7.25%) Ticket Management
11 8 (5.80%) Planning and Forecasting
Programming Languages
1 19 (13.77%) SQL
2 9 (6.52%) C#
3 4 (2.90%) PowerShell
Qualifications
1 17 (12.32%) BPSS Clearance
1 17 (12.32%) Security Cleared
2 10 (7.25%) Degree
2 10 (7.25%) HNC
2 10 (7.25%) HND
2 10 (7.25%) Microsoft Certification
3 8 (5.80%) CCNA
3 8 (5.80%) Cisco Certification
4 7 (5.07%) VMware Certified Professional (VCP)
5 5 (3.62%) DBS Check
5 5 (3.62%) MCSE
6 4 (2.90%) PRINCE2 Practitioner
7 3 (2.17%) CompTIA Security+
7 3 (2.17%) DV Cleared
7 3 (2.17%) Network+ Certification
8 2 (1.45%) Azure Certification
8 2 (1.45%) CCAA
8 2 (1.45%) Citrix Certification
8 2 (1.45%) MCP
8 2 (1.45%) MCTS
Quality Assurance & Compliance
1 14 (10.14%) PCI DSS
2 3 (2.17%) GDPR
3 2 (1.45%) ISO/IEC 27001
4 1 (0.72%) ISO/IEC 20000
4 1 (0.72%) QA
4 1 (0.72%) SOC 2
System Software
1 41 (29.71%) Active Directory
2 14 (10.14%) KVM
3 10 (7.25%) Hyper-V
4 9 (6.52%) VMware Infrastructure
4 9 (6.52%) vSphere
5 3 (2.17%) Firmware
6 2 (1.45%) Virtual Machines
6 2 (1.45%) Virtual Servers
7 1 (0.72%) Virtual Desktop
Systems Management
1 13 (9.42%) Microsoft Intune
2 2 (1.45%) Jamf Pro
3 1 (0.72%) FortiGate
3 1 (0.72%) MobiControl
3 1 (0.72%) SCCM
Vendors
1 83 (60.14%) Microsoft
2 31 (22.46%) Dell
2 31 (22.46%) VMware
3 17 (12.32%) HP
4 10 (7.25%) IBM
4 10 (7.25%) Veeam
5 7 (5.07%) Cisco
6 4 (2.90%) Citrix
6 4 (2.90%) Computacenter
6 4 (2.90%) ConnectWise
6 4 (2.90%) Meraki
6 4 (2.90%) Sophos
7 3 (2.17%) NetApp
7 3 (2.17%) ServiceNow
8 2 (1.45%) SAP
9 1 (0.72%) Google
9 1 (0.72%) Oracle
9 1 (0.72%) Remedy
9 1 (0.72%) Sage
9 1 (0.72%) SOTI