1 of 1 Temporary Support Analyst Jobs in the East of England

The role: We are seeking an experienced and highly organised Technical Support Analyst to join the Digital (IT) team at the East of England Ambulance Service NHS Trust. This role focuses on second-line IT support with a strong emphasis on managing the full life cycle of IT hardware assets across the Trust. From maintaining the Configuration … loss. This role involves travel between sites when required. Key Responsibilities: Maintain and update the CMDB for all IT hardware, including asset tagging, tracking, and disposal. Provide second-line support for end-user devices, peripherals, and associated software. Configure smartphones and tablets using Mobile Device Management (MDM) tools. Carry out repairs, replacements, and diagnostics on IT hardware. Create, review … and refine asset management processes to ensure efficiency and security. Liaise with the IT Orders team to manage stock levels and deployments. Support hardware audits and ensure accurate asset data. Monitor Trust infrastructure and escalate incidents when necessary. Ensure compliance with Trust IT policies, ITIL best practices, and change control processes. What the client is looking for: Diploma in More ❯