Helpdesk Team Lead
Cambridge, Cambridgeshire, England, United Kingdom
The One Group
Team Lead £20 per hour + holiday pay (initially temporary with the potential to go permanent)Cambridge (3 days per week) Are you an experienced Service Desk leader/Customer Service team Lead with a passion for motivating teams and driving service excellence? This is a fantastic opportunity for someone who thrives on coaching, developing … people, and keeping a busy service desk running smoothly. Previous experience as a Service Desk Team Lead/Manager is essential! Role Style and Setup This role is first and foremost about people leadership . You'll be running day-to-day operations, supporting your team's growth, and ensuring users receive a first-class service. … While you don't need to be the most technical person in the room, you'll need to provide clear guidance, keep the team motivated, and ensure processes are followed. The position is initially offered on a temporary basis, with a strong possibility of becoming permanent. Key Responsibilities Lead and support a team of Service Desk More ❯
Employment Type: Temporary
Salary: £22.00 - £25.00 per hour, Inc benefits
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