Service Desk Analyst
Eastleigh, Hampshire, South East, United Kingdom
Blake Morgan LLP
Southampton office for an initial 6 month fixed-term contract. Suitable applicants should have previous experience providing 2nd line IT support within a professional services business, with strong foundation skills across the End-User Computer environment. The successful applicant will be supporting approximately 600 users across 5 locations within a Windows and MS Office environment, as well as providing … in projects as an SME, trial user or technical support Liaising with suppliers for onsite support and strategic projects Working with the Field Services team to deliver larger projects Skills/Experience Required Experience working in a professional services environment Great customer interfacing skills; professional and personable with a 'can do' attitude and client service mentality Relevant technical … hardware support for desktop PCs, laptops, tablets, smartphones, telephony, local servers, networks, cabling, printers and large office equipment including scanners & photocopiers Proven structured and analytical problem-solving ability Excellent communication skills both written and verbal with a willingness to share information and learn from others are also essential. A full driving licence is beneficial but not required More ❯
Employment Type: Temporary
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