2 of 2 Temporary Customer Service Jobs in Edinburgh

Customer Administration Temporary Edinburgh Your new company This prestigious company based in Edinburgh requires a self-driven administrator to join their dynamic business on a temporary basis for 3 to 6 months. Your new role Some of the job responsibilities include: Reporting to the Customer Service team Processing and inputting data with great attention to detail. Query More ❯

Monday - Friday between the hours of 0800 - 1700 (36 hours per week)Duration: 6 months initially with possible extensionRate of Pay: £13.48 per hourStart date: ASAPAre you an organised, customer-focused individual with experience in facilities helpdesk support? Our busy public sector client is seeking a Facilities Helpdesk Advisor to join their dynamic team and play a vital role … issues Logging and tracking jobs using a CAFM or helpdesk system Liaising with contractors and internal teams to schedule works and updates Escalating urgent issues and ensuring compliance with service-level agreements (SLAs) Providing excellent customer service to ensure stakeholder satisfaction Maintaining accurate records and reports on job status and performance metrics Key Skills: Previous experience in … a facilities/helpdesk/customer service role (public sector experience a plus) Strong organisational and multitasking skills Confident communicator with a professional phone manner Able to work under pressure and manage high call volumes Experience using CAFM systems or helpdesk software (e.g., Concept, Planon, QFM) is desirable If you are interested in this role, please apply online More ❯