1 of 1 Temporary Support Officer Jobs in Ellesmere Port

Positive Employment is currently recruiting for a Application Support Officer for our client a local government organisation in Chester. The successful candidate will support an essential team responsible for ensuring the effective operational delivery of the organisation's ERP system as part of a Transactional Shared Service. The role has a focus on system administration, monitoring performance … maintaining system stability and working through support calls and service requests. This role is a 2 month initial contract with the possibility to extend. DutiesandResponsibilitiesbutnotlimitedto: Responsible for ensuring the effective operational support and development of the Unit4 ERP system on behalf of the organisations. Manage service requests, escalating system defects and service requests with the 3rd party support contract. Provide frontline support of the Unit4 and linked systems including troubleshooting system problems, providing resolution. Processing service requests, access/security administration, UAT, and supporting system upgrades. Day to day responsibility for monitoring the system performance, support/defect calls and service requests. Undertake system administration duties for the Unit4 application. PersonalRequirements: Must also have a More ❯