remote support tools and visit other offices as and when required Knowledge and experience of: Office 365 Exchange Online, Sharepoint, Onedrive, AzureActiveDirectory/EntraMicrosoft Office applications (Word, Excel, PowerPoint, Teams, Visio) ActiveDirectory Helpdesk ticketing e.g. Freshservice Email anti-spam more »
City of London, London, Farringdon, United Kingdom Hybrid / WFH Options
Service Care Solutions
user software technology platforms (O/S, Applications, System Tools/Agents, VPN). Operate end user computing management platforms (Defender for Endpoint, Intune, AzureAD, Sophos Central, PMP, Autopilot). Coordinate activities related to changes within the end user computing environments, including patch models and processes. Engage regularly with the … required. Create technical documentation for POC and project-related tasks. Develop guidance documentation and training materials for end-users. Key requirements Excellent understanding of AzureAD and Intune. Strong understanding of windows roll outs Experience with Windows servicing channels and developing patch models and processes. Proficient in software packaging and distribution more »