The Recruitment Group is looking for A CustomerService Administrator. As a CustomerService Administrator, you will be working for our client based in Loughborough. If you are interested in the CustomerService Administrator role then please read below. Pay for a CustomerService Administrator: £13.00 per hour. Weekly pay. Hours for … a CustomerService Administrator: Monday to Thursday 09:00 – 15:00 Friday 09:00 - 1300 Responsibilities of a CustomerService Administrator: Transferring data from paper formats into computer files and database systems. Verifying data by comparing it to source documents. Retrieving data from the database of electronic files as requested. Collecting information from customers and clients. … Entering data into the central database. Maintaining and updating the database system as necessary. Evaluating and approving Purchase Orders and Sales Orders. Troubleshooting and investigating customer questions or resolving complaints. Identifying and assessing customers’ needs to achieve satisfaction. Building sustainable relationships and trust with customer accounts through open and interactive communication. Required Skills: Impeccable attention to detail. Working More ❯
CustomerService Support Officer required! Salary: £12.21 per hour Location: Bedford Hours: Monday - Friday 9am - 5pm Till October 2025 (will possibility of extension) Job Purpose To provide help and assistance to a diverse range of internal and external customers on a broad variety of Council services. To offer a high level of customerservice resolving enquiries … offering digital assistance to enable customers to access services online. This is an in office-based role, where the successful candidate will be managing the reception desks in our CustomerService Hub or Borough Hall reception. Cover for Reception and Mail room duties Must have - Must have customerservice experience Must have knowledge of Council services … s policies and processes for a range of services Ability to learn bespoke IT and telephony systems including Microsoft Office packages, the internet and bespoke databases. Must demonstrate strong customerservice skills with the ability to remain calm under pressure and deal empathetically with a wide range of customer enquiries. Need good command of oral and written More ❯
We are looking for a self-motivated CustomerService Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately. Our clients provides technical services to end users and schools across the UK and are looking for an enthusiastic self-driven confident customerservice advisor to work alongside a … busy team helping to provide exceptional service to clients via email and phone with enquiries and updates. Details: Role: CustomerService Advisor Pay Rate: £12.21 ph Location: Swindon (on bus route) Hours: 9am - 5pm. Monday - Friday Responsibilities: Booking/updating service requests onto our call management system. Contacting customers i.e. end users, Schools, Universities and couriers. … Arrange the collection and returns of equipment/devices. Managing customer enquiries and expectations. Liaising with couriers & other 3rd parties. Communicating statuses back and forth with internal service support team who manage the customer accounts. Requirements: Previous experience in customerservice facing role (1 year) Strong communication skills, both verbal and written. Ability to analyze More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Eden Brown Synergy
CustomerService Officer (IT) - York City Centre Do you have a passion for CustomerService, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering contacts from internal colleagues and remotely performing fixes and tasks … develop your skills through additional responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customerservice as will be supporting internal colleagues based mainly across the UK via telephone, live chat … or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you will also need to be able to problem solve and confidently guide colleagues in providing More ❯
Chadderton, Oldham, Lancashire, England, United Kingdom
Copperfield Recruitment Ltd
CustomerService Advisor/Helpdesk Games Industry, based in Oldham, Manchester £12.75ph This is initially a temporary role with a view to going permanent.The main duties of this role are to act as the first point of contact for fault reporting and fault resolution so as to restore service as quickly as possible. Overall responsibilities and accountabilities … include answering service calls, logging faults onto the database in a timely manner and communicating any problems to senior team members. This role also involves effective customer complaint escalation and ensuring the customer is communicated to within specified timeframes with progress updates.Key Responsibilities To work as part of a Customer Services Team, answering our business clients … Members. To make outgoing courtesy calls regarding any new software updates and installations etc., as and when required. To liaise with I.T. and other Departments when necessary, to resolve customer queries. Qualifications Strong written and verbal communication skills Computer literacy ideally proficient using Microsoft Office Ability to work on own initiative with minimal supervision. Previous experience of telephone based More ❯
NHS Arden and Greater East Midlands Commissioning Support Unit
Job summary We are seeking a skilled and motivated Service Management Practitioner to join the Systems, Applications, and Reporting team within the Business Intelligence function, Data & Systems. This role calls for someone with a passion for delivering exceptional service and a commitment to excellence. You'll be part of a dynamic team working to drive impactful outcomes and … support our mission. Main duties of the job The Service Management Practitioner is responsible for overseeing the daily operations of the service, ensuring that users and business teams receive the support they need. This role includes representing the team to stakeholders, monitoring service performance to ensure timely resolution of tickets, and driving continuous improvement. The Service Management Practitioner also acts as a key liaison between the end users and Service Desk, 2nd/3rd Line Teams and the wider business. About us Arden & GEM is a leading Commissioning Support Unit (CSU) working across the health and care system in England to provide transformational solutions, business support and clinical services. We work in partnership with More ❯
excellent team member with effective communication skills across all platforms and work alongside the wider Medical Education Team. They will be able to provide expert technical advice and support service users, faculty, and course directors in the development of new courses/educational events. The Education and Simulation technician will have the ability to make decisions that are not … trouble shoot and problem solve. They will be able to independently support in- situ education delivery across the trust in a variety of clinical areas, and provide high quality customerservice to educators, faculty, trainees, and the wider educational team during educational delivery. They will maintain the high standards of customerservice within the Medical Education … Service and ensure a high level of quality in all aspects of their work. The post holder will produce high quality comprehensive written technical guides for educational events and courses, and ensure they are kept up to date. They will be responsible for the ordering of kit and consumables for across the MEL estate, and arranging the maintenance and More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
The Workshop
As a Customer Care Executive, you will be the first point of contact and your role will be to provide customerservice excellence to new and existing customers constantly striving for continuous improvement. You will have excellent communication skills. Main Duties Provide live telephone support to customers experiencing problems with software products. Log internal and external support … calls within SLA bound response times - assign the calls to the relevant support team. Creation of Customer Weekly & Monthly Service Reports. Validate and accurately process customer orders on the CRM/ERP systems within SLA bound response times. Liaise with the customer to regularly update on progress of orders, enquiries, and any customer concerns that … they have - being the voice of the customer for order requirements back into the site. Working closely with the operations planning, product line and engineering teams on order progress, latest products availability etc to gain good knowledge and understanding. Assist with the creation of order reporting for analysis - driving for continuous improvement. Handle internal and external customer enquiries More ❯
A modern Contact Center based in Ringwood, Hampshire is looking to recruit full time Inbound CustomerService Advisors. The role can become hybrid, but training will be in the office for 2-3 weeks mininum The main focus of the position to assist their customers with online enquiries and purchases of Luxury Chocolates and confectionery from a top … UK company. The ideal candidate will have: Excellent telephone manner Good numeracy and literacy Good customerservice skills Analytical, decision making and problem solving abilities Previous customerservice experience is desirable but not essential as full training will be provided Salary: On target earnings £29,184 per annum (£12.30 per hour basic plus up to … for Great Working Environment Accessible by bus Free parking off site Company Benefits: Competitive salary + attractive overtime 20 days paid holiday + additional days based on length of service Suggestion Box Monthly Winner Paid Reward; Cycle To Work Scheme; Home Computing Scheme; Dentist scheme; Bus Travel scheme; Eye test vouchers; Excellent onsite training and induction; Staff room with More ❯
Cambridge, Cambridgeshire, England, United Kingdom
The One Group
Helpdesk Team Lead £20 per hour + holiday pay (initially temporary with the potential to go permanent)Cambridge (3 days per week) Are you an experienced Service Desk leader/CustomerService team Lead with a passion for motivating teams and driving service excellence? This is a fantastic opportunity for someone who thrives on coaching, developing … people, and keeping a busy service desk running smoothly. Previous experience as a Service Desk Team Lead/Manager is essential! Role Style and Setup This role is first and foremost about people leadership . You'll be running day-to-day operations, supporting your team's growth, and ensuring users receive a first-class service. While you … and ensure processes are followed. The position is initially offered on a temporary basis, with a strong possibility of becoming permanent. Key Responsibilities Lead and support a team of Service Desk Technicians, running regular 1-2-1s and fostering a positive, collaborative culture Act as the point of escalation for service desk queries (coordinating solutions with technical More ❯
Loughborough, Leicestershire, England, United Kingdom
Pertemps Leicester
basket (including services) and walking them through the full sales journey.The calls will come from customers already reviewing products on the companies Website and providing them with the best customerservice journey.There will be 2 weeks training - 09:00 - 17:30Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift)1 in … which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. CustomerService experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
Service Desk Analyst 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Remote working (1 day per week onsite) TXP are recruiting for a customer focused Service Desk Analyst who is Midlands based, to start on the 22nd September. This is a superb opening to join TXP on a … client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal … communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment 12 - 18 months commercial experience in a 1st line IT More ❯
The Regional Software Support Delivery Manager will oversee the delivery of software support services, ensuring high-quality outcomes and customer satisfaction. This role is pivotal in managing regional operations within the technology and telecoms industry. Client Details The employer is a medium-sized organisation operating within the technology and telecoms sector. They are committed to providing innovative solutions and … growing a strong reputation and driving a successful team within the West Midlands area. Description Manage and coordinate and build regional software support teams to meet service delivery targets. Lead, Motivate and drive the team with strong leadership and motivation. Deliver high level customerservice strategy to its B2B Client base. Ensure consistent, high-quality support for … operational efficiency. Collaborate with internal departments to align support services with business objectives. Monitor and report on performance metrics, identifying areas for improvement. Oversee resource allocation to ensure optimal service delivery. Act as a point of escalation for complex customer issues. Profile A successful Regional Software Support Delivery Manager should have: Proven experience in managing software support operations More ❯
Birmingham, West Midlands (County), United Kingdom
Gordon Yates Recruitment Consultancy
CustomerService Advisor/Receptionist needed in Birmingham. This role starts Mon 8th Sept to Fri 26th Sept. Mon to Thur 1-9pm Fri 10am-6pm. This role will be paying £13 per hour. ABOUT YOU Ability to take ownership of issues and associated responsibility for completing a task Well-organised with attention to detail and self More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
as needed. Desktop computing environments consisting of Windows 10, MAC OS and iOS. Handle Project assignments with minimal supervision. Manage escalated incidents and resolve the incidents working with Remote Service Desk team to capture details in knowledgebase articles for future reference. Deliver fixes to the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and … business unit(s). Candidate Experience: You will ideally need a degree or some form of IT related education. Any previous user support experience would be hugely beneficial. Excellent customerservice and people skills needed. Good team player and experience of working in team orientated tasks or projects. Good knowledge of computer hardware, including laptops, desktops and peripherals. … recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customerservice/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. More ❯
Chesterfield, Derbyshire, England, United Kingdom Hybrid / WFH Options
LANGLAND CONSULTANTS LTD
Do you have a strong background in VMWare, Windows Server, AD, O365 and some experience of working on complex infrastructure issues? Are you passionate about technology, with a strong customerservice ethos, wanting to work with emerging technologies including Cloud? Infrastructure Engineer/Analyst - About the company Do you want to be part of a successful organisation, that … ensuring effective working across the full range of services provided by the business and liaise with 3rd party suppliers and external contractors, and manage escalated issues logged by the service desk. The role will involve working with technologies such as Virtualisation (VMWare), SAN, Cloud, Windows Server, AD, Exchange, Office365, PowerShell, Networking ( Meraki), Firewalls etc. 3rd Line Engineer/Analyst … vouchers, discounted leisure, and travel scheme. 28 days holiday Hybrid working ( 2 days per week from home) Flexible working hours/compressed hours options Candidates will have a strong customerservice ethos and passion for resolving queries to a high stand within SLA's. Candidates will have a broad technical skill set and be keen to look at More ❯
NHS South Central and West Commissioning Support Unit
Job summary As an IT Service Desk Technician, you'll play a central role when it comes to supporting customers and colleagues via telephone, our Self-Service Portal, Chat and remotely accessing our customers devices. With an interest in IT and an opportunity to expand your technical skills and knowledge, you'll be part of a high performing … team ensuring there is minimal downtime to services. You will act as the first point of contact on the SCW IT Service Desk so applicants must be confident to talk over the phone and provide friendly customer service. The role itself is office based from either Bridgwater (TA6 4RN), Eastleigh (SO50 5PB), Ashford (TN23 1PP) or Worthing (BN11 … 1RY), however SCW is an agile and flexible employer allowing remote working, however individuals may need to work onsite when required or requested. The Service Desk is a fast-paced environment where time management is essential to success, customer satisfaction is key, and we strive to provide the best possible service to our customers at all times. More ❯
Do you have an administration background with excellent customerservice skills? Are you looking for a temporary position? Digital and Library Assistant Location - Rotherham Salary - £16.68 Contract - Temporary until 19th December 2025 My client an education provider are looking to recruit a Digital and Library Assistant in Rotherham. The role will require you to work full time … such as google Ensuring the space is tidy and dealing with learners who misbehave Helping learners to print Skills and Qualifications Must have had previous working experience in a customerservice setting Essential the candidate has strong communication skills Must be able to work to key deadlines Must work well under time restraints in a busy environment It More ❯
High Wycombe, Buckinghamshire, England, United Kingdom
Hays Specialist Recruitment Limited
experience. With our exceptional training programme, we will equip you with all the tools needed to be a true expert in Sony entertainment products. Your confidence and passion for customerservice will be the key to achieving your goals as a Sony Brand Expert. We are part of a team supporting one of the largest companies globally, a … great staff discounts - up to 70% off selected Sony products Overtime offered through peak periods What are we looking for? Passion for retail and delivering the highest standard of customerservice to our loyal customers Eagerness to build a strong relationship with our customers and colleagues Confident and ambitious to drive sales within the store If you have More ❯
Avon & Wiltshire Mental Health Partnership NHS Trust
Job summary An opportunity has arisen for an IT Service Desk Analyst to join the Trust's busy IT Service Desk. The successful candidate will become a key member of our team, and play a crucial role in ensuring smooth operations and excellent user support. Prior experience of working on a Service Desk in an NHS environment … Microsoft Office (particularly Outlook), PC Hardware, Active Directory, and IT Ticketing Systems. The successful candidate will be expected to carry out the following duties; Taking receipt of IT Service Desk support requests (primarily telephone but also email, written and in person) and logging them within the Trust's Service Desk tool. Take ownership of and responsibility for the … requests and prioritise them in accordance with procedures and any SLAs (Service Level Agreements) in operation. Investigates faults, user problems and other requests for support and/or information and takes the most appropriate actions in order to reach a satisfactory resolution. A) Technical Administration:1) To ensure that all required system administration activities are carried out in a More ❯
CSOU and provides centralised security monitoring across both NHS England and the wider health and care system in England. The CSOC consists of Protective Monitoring, Threat Operations, Incident Management, Service Operations and Engineering. To support our strategy to improve NHS cyber resilience, we are recruiting for a Senior Security Analyst who specialises in Service Delivery Management as part … of the CSOC Service Operations team. The post of Senior Security Analyst for Service Delivery has been awarded a Recruitment and Retention Premia (RRP) in response to current labour market conditions. In recognition of this, the role attracts an additional monthly RRP payment equal to 20% per annum. Please be aware that RRP is non contractual and subject … to review. Main duties of the job As a Senior Security Analyst for Service Delivery, you will manage the relationships with all CSOC customers, ensuring that the CSOC capability and service levels are aligned to their needs and expectations: Primary CSOC customer engagement for all monitored systems. Produce regular service reports for customers, chair regular serviceMore ❯
Stockport, Greater Manchester, North West, United Kingdom
NMS Recruit
NMS Recruit are seeking an experienced Service Contract Support Administrator for a leading OEM in the marine and power generation sector. This is a 3-4 month temporary role full time office, working 37 hours per week. As Service Contract Support Administrator you will provide efficient administrative support to the contract management team, ensuring smooth operation of sales … processes from order entry to delivery. This role requires strong organisational skills, attention to detail, and hands-on experience with SAP for order management, data entry, and reporting. Responsibilities Service Administration & Order Processing Process customer request for quotations, quote follow-up, order acknowledgment and accurately compile details/deliverables on completion of works through to invoicing. Maintain and … update customer records, pricing, and cost information. Generate sales reports, forecasts, and KPI data from SAP for management review. Track orders and liaise with internal departments to ensure timely fulfilment. CustomerService & Support Respond promptly to customer queries via phone and email. Provide order status updates, shipping information, and resolve delivery issues. Support the contract management More ❯
Loughborough, Leicestershire, England, United Kingdom
Pertemps Leicester
which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. CustomerService experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯
of EPR technology and associated platforms and services Collaborate with the ICT team and wider business to agree on the design and implementation of a holistic process of continual service improvement Develop, design and implement technical and procedural documentation standards relating to the design and delivery of the Oracle Millenium EPR Successful delivery of EPR technical infrastructure to time … and budget Timely and accurate reporting to project management teams Delivery of an exceptional customerservice experience Proactively develop and implement continual service improvement Foster and demonstrate an inclusive team culture focusing on service excellence and exceptional performance Manage delegated EPR budgets Person Specification What we are looking for in our people Essential Solid and demonstrable … with automated software deployment and management Wide exposure to the Windows desktop environment An in depth understanding of LAN/WAN/WLAN technologies A passion for excellence in service delivery and customer satisfaction Flexibility around working hours will be necessary, especially during periods of peak activity e.g. dress rehearsal and go-live. Appropriate means of transport to More ❯
JOB ROLE: IT Service Desk - Immediate Start HOURS: Monday - Friday 9am - 5:30pm SALARY: £13.00 per hour DURATION: Ongoing LOCATION: Basingstoke Our Client is looking for someone to join their busy service desk. Experience in Service Desk would be useful but alternatively if you are looking for a job in IT and have a positive attitude and … the willingness to learn then training will be given. This is a temp - perm role working 37.5 hours per week. You will be working in a busy service desk providing 1 st/2 nd line support to UK suppliers. Role Specifics: Providing support in the form of Remote Technologies, Telephone and Email. Providing support for Desktops, Laptops, Polycom … calls accurately in a call logging system, taking ownership, troubleshooting and escalating accordingly Working independently on weekly assigned tasks Ability to meet deadlines of new projects assigned to the Service Desk Liaising with 2 nd line and 3 rd party support teams to resolve calls as soon as possible Desired skills: Basic IT knowledge (familiar with O/S More ❯