South West London, London, England, United Kingdom Hybrid / WFH Options
Office Angels
Are you passionate about providing exceptional customer support and eager to make a difference? Our client a leading ultra fast growth Tech company is seeking an enthusiastic Temporary CustomerService Specialists to join their dynamic team! If you thrive in a fast-paced environment and have a knack for resolving issues with confidence and professionalism, we want … to hear from you! About the Role: As a Temporary CustomerService Specialist, you will play a crucial role in supporting a diverse range of users, including clients, apprentices, and internal staff. Reporting directly to the Senior Manager of Support Services, you will tackle support issues via Intercom, ensuring every interaction is marked by clarity, empathy, and urgency. … Job: Temporary CustomerService Specialist - using Intercom Start Date: ASAP Duration: Ongoing - possible temp to perm Location: Paddington Pay: £18 - £21 p/h/£35,000 - £40,000 Hybrid working - 3 days in the office 2 days from home. Thursday & Friday need to be office based Key Responsibilities: Respond to Support Tickets: Handle inquiries via Intercom, providing More ❯
Wellingborough, Northamptonshire, East Midlands, United Kingdom
Commercial
CustomerService Administrator Raunds Long term ongoing temporary Full-time hours £12.37 per hour (will increase after 12 weeks to £13.61) plus overtime available Are you an organised individual able to prioritise a heavy workload? Are you technically minded and able to solve problems? Are you an efficient administrator who pays great attention to detail? If this sounds … like you and you're available immediately we'd like to hear from you! Key responsibilities & duties of the CustomerService Administrator include: Dealing with enquiries from internal customers over the telephone and via email. Logging issues and problem solving. Following procedures and processes to resolve customer issues. Administrative tasks, including updating systems and sending emails. Raising … credits. Skills and Experience required for the CustomerService Administrator include: A confident communicator with an excellent telephone manner. Efficient administration skills and good attention to detail. Ability to use own initiative with a can-do attitude. Ability to remain calm under pressure. IT Literate including Outlook, Excel, Word Flexibility, as overtime and weekends are occasionally required. Additional More ❯
Employment Type: Temporary
Salary: Up to £12.37 per hour + increases after 12 wks, overtime available
Job summary To manage and maintain the department's customer call logging system, ensuring all incident and service request calls are accurately logged and appropriately managed and escalated.Be the first point of contact for our Trust colleagues with regard to faults and incidents associated with using our infrastructure, communications and core corporate applications. You will need to be … communicate excellently with all levels of staff and liaise with third party suppliers, be presentable, and willing to help and learn. The post holder is required to support the Service Desk Manager in the delivery of allother Service Desk related activities. Main duties of the job Managing the ICT Service desk telephone calls.Complete user and resource request … forms.Taking ownership of faults and incidents and managing them by categorising and prioritising them in line with team procedures.Escalating any incidents and service requests that you can't resolve, to senior members of staff.Have a 'service orientated' approach to work, with excellent customerservice skills.To work as a member of a team, encouraging knowledge sharing.Manage daily More ❯
daily and any matters of concern are raised with the relevant Line Manager or through the necessary processes within the Trust - Responsible for delivering a compassionate, dignified and respectful service to patients at all times. Main duties of the job Ensures that system access is maintained in accordance with company policy- Supports all access management control activities across all … daily and any matters of concern are raised with the relevant Line Manager or through the necessary processes within the Trust - Responsible for delivering a compassionate, dignified and respectful service to patients at all times. To provide a professional interface for our customers and users to ensure high quality services and resolution of incidents as quickly as possible. Entering … of all incidents into the Service Desk Service Management Systems, ensuring information is processed in a timely, accurate manor in line with departmental processes. Provide a 1st and 2nd line support service to internal customers (users) via telephone, email and remote sessions. Providing guidance from initial contact through to resolution and closure by handling and responding to More ❯
Loughborough, Leicestershire, England, United Kingdom
Pertemps Leicester
basket (including services) and walking them through the full sales journey.The calls will come from customers already reviewing products on the companies Website and providing them with the best customerservice journey.There will be 2 weeks training - 09:00 - 17:30Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift)1 in … which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. CustomerService experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯
Loughborough, Leicestershire, England, United Kingdom
Pertemps Leicester
basket (including services) and walking them through the full sales journey.The calls will come from customers already reviewing products on the companies Website and providing them with the best customerservice journey.There will be 2 weeks training - 09:00 - 17:30Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift)1 in … which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. CustomerService experience, ideally within a Contact Centre environment. Excellent communication skills. More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Brook Street UK
Warrington (Hybrid after training) Pay Rate: £13.33 per hour Contract: Temporary (initially 6 month contract) Hours: Full-time, shifts between 8am and 6pm Are you passionate about providing exceptional customer support and solving technical problems? We're looking for a Helpdesk Support Engineer to join our clients busy and friendly team, delivering outstanding operational support to our customers. Working … as part of the Helpdesk team, you'll be responsible for recording, investigating, and resolving incidents, service requests, and technical issues. You'll take pride in offering a professional, efficient, and friendly service that reflects quality and expertise at every stage. Key Responsibilities: Respond to customer enquiries via phone, email, and online portal, logging all details in … issues to Level 2 support or external resolver groups where appropriate Support field engineers by performing remote diagnostics and allocating incidents Maintain accurate asset and case records, ensuring all service levels are met Participate in continuous improvement initiatives, helping enhance team performance and customer satisfaction About You: 1+ years' experience in a customerservice or IT More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
BAM UK & Ireland
Breakspear regional office in Hemel Hempstead and will require travel to support our projects within the South East region of the UK. Making Possible • Ensure timely response & resolution of customer incidents and service requests are carried out with business-agreed SLAs. • Maintain a high standard of customerservice to deliver this support to our business. • Create … log, update, prioritise and resolve incidents or service requests. • Support and collaborate with colleagues, sharing workload and knowledge. • Work with the rest of IT Services on improvements to the services we provide. • Identify incidents that may lead to a Major Incident or Problem call using ITIL best practices. Your technical responsibilities will include: Providing 2nd line support in areas … Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN and LAN plus diagnosing faults. • Strong focus on customerservice with the ability to manage customer expectations, prioritise conflicting demands and resolve customer tasks via our AskIT ServiceNow system. • Highly motivated with a flexible approach. More ❯
Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customerservice skills, and you can adapt quickly in a fast-paced environment with conflicting … priorities and always keep customerservice at the forefront of everything they do.Working hours are Monday - Friday on a rotating weekly shift basis as follows:7am - 3pm (week 1)8am - 4pm (week 2)9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 Service Desk Analysts you will provide technical support to our userbase … in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix where possible - Escalating More ❯
Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customerservice skills, and you can adapt quickly in a fast-paced environment with conflicting … priorities and always keep customerservice at the forefront of everything they do.Working hours are Monday - Friday on a rotating weekly shift basis as follows:7am - 3pm (week 1)8am - 4pm (week 2)9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 Service Desk Analysts you will provide technical support to our userbase … in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix where possible - Escalating More ❯
Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customerservice skills, and you can adapt quickly in a fast-paced environment with conflicting … priorities and always keep customerservice at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 Service Desk Analysts you will provide technical support to our … userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix where possible More ❯
Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customerservice skills, and you can adapt quickly in a fast-paced environment with conflicting … priorities and always keep customerservice at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 Service Desk Analysts you will provide technical support to our … userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix where possible More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
Service Desk Analyst - 1st Line IT Support 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Remote working (1 day per week onsite) TXP are recruiting for a customer focused 1st Line Service Desk Analyst who is Midlands based, to start at the end of Novermber 2025. This is … client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal … communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment Min 12 - 18 months commercial experience in a 1st line More ❯
PLEASE NOTE - THIS IS A 1 YEAR MATERNITY COVER POSITION ONLY About the Client: Our client has developed a reputation for high-quality lens and frames. Their customer relationships span many years which is a testament to their quality and service. The CustomerService Team strive to deliver customer satisfaction and to provide a timely response … for communication, sales and service. You will be a point of contact for the use of digital tools, developments, system faults and user queries, and a bridge between our CustomerService, IT and Digital corporate teams. Responsibilities Involved in the overall strategy of increasing traffic to the website and/or other future digital projects; Evolving our B2B … documents, transactional emails; Support to digitalization of legal agreements; Ticket management/Technical issues reporting; Integrate user requirements and possible solutions into the local process for improvements on the customer journey; Present solutions, ideas and recommendations that serves the user requirements; Participation on new functionalities training and conduct testing of developed functionalities; Document new developments suggestions and requirements for More ❯
PLEASE NOTE - THIS IS A 1 YEAR MATERNITY COVER POSITION ONLY About the Client: Our client has developed a reputation for high-quality lens and frames. Their customer relationships span many years which is a testament to their quality and service. The CustomerService Team strive to deliver customer satisfaction and to provide a timely response … for communication, sales and service. You will be a point of contact for the use of digital tools, developments, system faults and user queries, and a bridge between our CustomerService, IT and Digital corporate teams. Responsibilities Involved in the overall strategy of increasing traffic to the website and/or other future digital projects; Evolving our B2B … documents, transactional emails; Support to digitalization of legal agreements; Ticket management/Technical issues reporting; Integrate user requirements and possible solutions into the local process for improvements on the customer journey; Present solutions, ideas and recommendations that serves the user requirements; Participation on new functionalities training and conduct testing of developed functionalities; Document new developments suggestions and requirements for More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Angela Mortimer
We are currently looking for a CustomerService agent to join a Tech company based in the West End. This position has hybrid working and is paying £14 hour. The role is mainly based on the phone and is temping for up to 3 months. The role answer customer questions by phone, email, webchat, social media or More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Reed
vital public services? We’re looking for an Administrative Support Officer to join our dynamic Public Health team in Reading. What You’ll Do: Provide high-quality administrative and customerservice support Manage data entry and maintain accurate databases Communicate effectively with internal teams and external stakeholders Support multiple teams across various locations (virtually and in person) What … We’re Looking For: Previous experience in office administration or customerservice Strong IT skills, including intermediate proficiency in Microsoft Word, Excel, and Outlook Excellent communication and interpersonal skills High attention to detail and commitment to confidentiality Ability to work independently and collaboratively in a fast-paced environment Flexible and adaptable to changing priorities If you have the More ❯
and archive inactive records, and update missing supplier details such as email addresses and finance contact information. Perform similar checks and updates in the Accounts Receivable module, focusing on customer data accuracy and completeness. Review and manage data in the General Ledger, including archiving obsolete codes and data that have not been used for several years. Ensure all data … cleansing activities maintain high data accuracy, uphold data security, and comply with internal policies and procedures. Provide professional customerservice during all interactions with suppliers, customers, residents, businesses/partners, and colleagues, whether through email, face-to-face, or telephone/Teams calls. Contribute to a positive team culture and effective collaboration among finance colleagues and other business … areas. Required Skills & Qualifications: Experience in data management or a similar role, preferably within a financial setting. Strong attention to detail and a commitment to data accuracy. Excellent customerservice and professional communication skills. Ability to work effectively both independently and as part of a team. Familiarity with financial systems, particularly in data handling and cleansing processes. Benefits More ❯
St. Neots, Cambridgeshire, England, United Kingdom
Robert Half
Are you an organised and personable professional with a passion for data accuracy and customer engagement? Robert Half are partnered with a leading global membership association, and they're looking for a Membership Data Coordinator to join their UK team on a short-term temporary basis for 4 weeks (potential for extension) This is a fantastic opportunity to be … contact data in the CRM system Proactively conduct outbound calling campaigns to verify and enrich data Respond to member enquiries via phone and email Deliver a high level of customerservice and relationship management Support wider team on membership communications and admin tasks Ensure member information supports accurate reporting and outreach Collaborate with internal teams to support global … membership goals What We're Looking For 2-3 years' experience in customerservice, data admin, or membership support Excellent communication skills, both written and verbal Strong attention to detail with a proactive and process-driven approach Confident working with CRM systems (Salesforce, Dynamics, or similar) Friendly, member-focused attitude with a professional phone manner Comfortable managing multiple More ❯
St. Neots, Cambridgeshire, East Anglia, United Kingdom
Robert Half
Are you an organised and personable professional with a passion for data accuracy and customer engagement? Robert Half are partnered with a leading global membership association, and they're looking for a Membership Data Coordinator to join their UK team on a short-term temporary basis for 4 weeks (potential for extension) This is a fantastic opportunity to be … contact data in the CRM system Proactively conduct outbound calling campaigns to verify and enrich data Respond to member enquiries via phone and email Deliver a high level of customerservice and relationship management Support wider team on membership communications and admin tasks Ensure member information supports accurate reporting and outreach Collaborate with internal teams to support global … membership goals What We're Looking For 2-3 years' experience in customerservice, data admin, or membership support Excellent communication skills, both written and verbal Strong attention to detail with a proactive and process-driven approach Confident working with CRM systems (Salesforce, Dynamics, or similar) Friendly, member-focused attitude with a professional phone manner Comfortable managing multiple More ❯
York, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Reed
IT Service Desk Engineer Annual Salary: £28,000 - £30,000 Location: York City Centre/Hybrid (2 days a week onsite, 3 days WFH) Job Type: 6 Month Fixed Term Contract (FTC) Join a global provider of services as an IT Service Desk Engineer. This role is based in the heart of York City Centre with a hybrid … the role: Deliver services that support business objectives and outcomes, providing technical support, training, and advice via phone, E-Mail, and direct collaboration with the wider IT team. Manage customer interactions efficiently and effectively, ensuring all interactions are logged on Service Now with concise notes and accurate ticket assignment. Provide a clear communication channel between customers and the … IT organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customerservice, understanding the impact of issues on customers and the business, and managing them appropriately. Maintain and share knowledge of supported products and services. Understand the company’s organisation and the customers of the Service Desk. Adhere More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
go perm Hays is proud to be working in partnership with a local council to recruit a Performance and Data Manager to support a major transformation programme within the Customer Services function. This is a fantastic opportunity to contribute to a high-impact initiative that aims to enhance service delivery for citizens and businesses across Birmingham. About the … Role: As the Performance and Data Manager, you will play a key role in delivering the council's reporting responsibilities and driving performance improvements across Customer Services. Your insights and recommendations will directly support strategic decision-making and operational efficiency. Key Responsibilities: Lead the development and delivery of performance reports and business intelligence to support excellent customer service. … Analyse business performance data to identify trends, issues, and opportunities for improvement. Develop business cases and proposals to support service enhancements and change initiatives. Collaborate with stakeholders to implement data-driven strategies that reduce unnecessary customer interactions and promote channel shift. Provide financial impact analysis and advise on performance improvement measures aligned with strategic outcomes. What We're More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Hays Construction and Property
Your new company A public sector organisation based in the West Midlands has a new Service Desk Advisor job opportunity available to join a dynamic and customer-focused team within the ICT Frontline Service on a 3-month temporary contract. This is a fantastic opportunity to contribute to the delivery of high-quality ICT services and support … our valued customers in a fast-paced environment. Your new role In this Service Desk role, you will provide first-line ICT support in a fast-paced environment, delivering technical assistance for Microsoft applications and utilising the Microsoft 365 Admin Centre to resolve user issues efficiently. You'll be responsible for troubleshooting problems related to Active Directory and object … synchronisation, while ensuring exceptional customerservice in a call centre setting. Your day-to-day tasks will involve responding to customer queries, offering timely updates, and addressing issues with a strong understanding of business needs and priorities. A commitment to delivering high-quality support and maintaining customer satisfaction will be central to your success in this More ❯
Hemel Hempstead, Hertfordshire, England, United Kingdom
Think Specialist Recruitment
position and this time it's a hybrid role that will give you exposure to both sides of the coin in their data team. We're recruiting for a Customer Data Administrator to join this company in Hemel Hempstead, working in a role where you'd be working with various departments and playing quite an integral part in making … sure that the day-to-day operations of the business are moving along smoothly. In this role you'd be supporting on both digital customer enquiries and also heavily involved in their CRM operations, making this the ideal role for someone customer focussed with good people skills, who is interested in a techy, data and admin involved role. … weekly, every Friday. We are recruiting immediately for this role and looking to get someone started in this role asap. What to expect day to day? Maintain and update customer records on SAP Support with CRM onboarding, training and implementation Preparation of reports, dashboards, KPI info etc. Live-chat and web-chat management and administration on the e-commerce More ❯
roll out of additional functionality to ensure full benefits realisation of the eRostering system including the payroll interface, competencies, employee on-line and Loop app. To provide an effective, customer focussed eRostering support service, ensuring all users are adequately trained and able to fully utilise the system; ensuring data is kept up to date and that changes are … and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care … and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q The main terms and conditions of service can be found here: https://www.nhsemployers.org/publications/tchandbook Job description Job responsibilities Please view the attached job description and person specification to view the full More ❯