1 to 1 of 1 Temporary ICT Technician Jobs in England

clients & colleagues, including issues relating to hardware, software & the cloud. What you will do in your working day First point of contact for all ICT incidents and service requests, providing a customer focused ICT first/second line support service. Assess all incidents and requests; record them in … the ICT service desk applications and resolve them at the first point of contact or assign to relevant teams. Maintain users network, applications and telephony accounts; including assigning appropriate access and resources Maintain system security; including security updates, access controls, anti-virus, MDM, database authorisation, file permissions, security groups … the implementation systems and services; including configuration, testing. Including the development and hosting of training sessions to the team and to the business. Purchase ICT consumables and end-user related assets in accordance with financial procedure and regulations. Produce documentation relating to incident/problem management, change control, process more »