2 of 2 Temporary JIRA Jobs in England

ArchiMate, C4 Model Integration: REST APIs, event-driven architecture, message queuing, microservices Security: NCSC guidelines, secure-by-design, identity and access management Tooling: Confluence, Jira, Miro, Azure DevOps, Lucidchart or equivalent Standards: GDS Service Standard, TCoP, GDPR, WCAG 2.2 What We Offer Competitive salary aligned to SFIA level ...

Helpdesk Operations Act as the first point of contact for IT-related queries via phone or Helpdesk system. Log, track, and resolve tickets using Jira Helpdesk software , ensuring compliance with SLAs and KPIs. Escalate unresolved issues to second-line support or external vendors as required. Provide guidance and Support ...