3 of 3 Temporary Knowledge Transfer Jobs in England

explain technical resolutions\ workarounds in a language that suits the customers technical understanding Provide peer training within the Service Desk team to ensure a multi-skilled team and effective knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person Specification Qualifications Essential BTEC, Diploma or equivalent Desirable Service Desk … Institute Analyst certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Experience Essential Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Working knowledge of Microsoft Office 2010 and Microsoft Apps Working knowledge of Microsoft Operating System Windows 10/Windows 11 Experience of … An understanding of community focus and previous experience of working in IT within the public sector preferably the NHS Experience of working within an ITIL environment Skills, Abilities and Knowledge Essential Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Able to meet targets under pressure Good problem solving skills A logical approach to problem solving More ❯

issues related to Workday delivered solutions, integrations, and Extend applications. Provide subject matter expertise and guidance on Workday capabilities and roadmap. Create quality configuration and technical documentation and ensure knowledge transfer within the HR Technical team and the wider HR function as appropriate. Maintain an active involvement in the Workday Community to ensure that knowledge is kept … across the full Workday suite of applications. Required Skills & Qualifications: Demonstrable experience in HR technology with a strong focus on Workday in both a functional and technical capacity. Deep knowledge of one or more Workday HR functional areas, e.g., HCM, Absence, Talent Acquisition, Talent and Performance, Learning, Advanced Compensation. Hands-on experience of Workday Extend through the full app More ❯

plan. Work with the on-boarding force's relevant teams to ensure the appropriate business change activities have been planned and implemented, sharing best practice where applicable, transferring specialist knowledge and sharing learning and best practice across forces. Produce go live deployment plans and business change plans to enable change to be delivered and adopted successfully. Coordinate, lead and More ❯