Senior IT Support Technician
London, South East, England, United Kingdom
Robert Walters
maintenance, and device management. Your responsibilities will include mentoring junior technicians, overseeing critical onboarding/offboarding activities, managing asset inventories efficiently, and delivering high-quality technical assistance for both macOS- and Windows-based environments. You will be instrumental in driving process improvements through active participation in IT projects while maintaining robust documentation practices. By collaborating with various teams across … ability to communicate clearly with non-technical staff members will be key as you conduct user training sessions and troubleshoot complex issues. * A minimum of three years' experience supporting macOS laptops or desktops in a professional setting is required for this role.* Demonstrated proficiency supporting computers running macOS (10.14 onwards) as well as Windows 10/11 operating … iOS) is highly valued.* Proven ability to communicate empathetically with non-technical colleagues while listening respectfully to their concerns is crucial for success.* Experience configuring computers (both Windows and macOS), installing applications, setting up user accounts, and managing device security protocols is necessary.* Practical knowledge of troubleshooting network infrastructure including wired/wireless networks, VoIP systems, managed printing solutions More ❯
Employment Type: Temporary
Salary: £300 - £350 per day
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