2 of 2 Temporary Service Delivery Manager Jobs in England

IT Service Delivery Manager Newcastle – 4 days onsite/1 WFH 3 Month contract – INSIDE IR35 £400-£525 Per Day Umbrella One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on an IT Service Delivery Manager as part of their core IT Ops Function. You will be involved … in running a national team of regional engineers alongside planning and delivery of their IT service across the group. The role is 4 days on site your main location will be Newcastle but there will be national travel required on occasion. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery … term relationships with IT senior management. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Develop, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities. Supports budget related conversations on different levels. Monitor supplier and IT service More ❯

The IT Service Delivery Manager supports IT service delivery across the EMEA region by enhancing customer experience, managing business relationships, and coordinating incident resolution and project execution. The role involves active collaboration across global teams, focusing on operational excellence, service management, and aligning IT services with business needs. Client Details The company is a … to support its global strategic goals. Description As part of the global IT Infrastructure & Operations team, you will: Act as the key contact for regional business leaders regarding IT service delivery and operations. Lead customer engagement and stakeholder communication across EMEA sites. Ensure high-quality incident resolution in collaboration with Service Delivery teams. Support infrastructure projects … by partnering with PMO, Change Management, and vendors. Represent regional interests in Change Advisory Boards Promote a culture of continuous improvement, service excellence, and operational efficiency. Collaborate with cross-functional IT teams and Business Relationship Managers to align services with business needs. Profile This organisation is looking for someone who brings a mix of technical knowledge, business acumen, and More ❯