Service Delivery Manager Jobs in England

Service Delivery Manager
UK > England

The median Service Delivery Manager salary in England is £62,500 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 645 486 760
Rank change year-on-year -159 +274 +62
Permanent jobs requiring a Service Delivery Manager 44 370 176
As % of all permanent jobs advertised in England 0.090% 0.43% 0.20%
As % of the Job Titles category 0.099% 0.46% 0.21%
Number of salaries quoted 37 212 144
10th Percentile £47,000 £36,325 £42,360
25th Percentile £52,500 £42,750 £51,250
Median annual salary (50th Percentile) £62,500 £55,000 £62,500
Median % change year-on-year +13.64% -12.00% +4.17%
75th Percentile £72,500 £72,500 £72,313
90th Percentile £86,000 £78,625 £92,500
UK median annual salary £61,250 £55,000 £60,000
% change year-on-year +11.36% -8.33% -

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,309 80,989 82,470
% of permanent jobs with a recognized job title 90.72% 94.48% 91.56%
Number of salaries quoted 24,260 60,410 52,484
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £57,500 £53,500 £60,800
Median % change year-on-year +7.48% -12.01% +1.33%
75th Percentile £75,000 £71,613 £82,500
90th Percentile £97,500 £91,250 £100,000
UK median annual salary £56,500 £52,500 £60,000
% change year-on-year +7.62% -12.50% -

Service Delivery Manager
Job Vacancy Trend in England

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Delivery Manager in England

Service Delivery Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Delivery Manager in England.

Salary trend for Service Delivery Manager in England

Service Delivery Manager
Salary Histogram in England

Salary distribution for jobs citing Service Delivery Manager in England over the 6 months to 14 May 2025.

Salary histogram for Service Delivery Manager in England

Service Delivery Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the England region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London -17 21 £70,000 +2.43% 24
North of England +10 8 £57,500 +15.00% 17
Midlands +27 6 £54,000 +0.93% 13
North West -14 6 £57,750 +18.46% 9
South East +38 4 £60,000 +29.73% 15
East of England +35 4 £55,000 +29.41% 1
West Midlands +27 3 £48,750 -22.00% 8
East Midlands +26 3 £55,500 +58.57% 4
Yorkshire +53 2 £45,000 -25.00% 3
Service Delivery Manager
UK

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 14 May 2025, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Delivery Manager in the job title.

1 44 (100.00%) Service Delivery
2 33 (75.00%) ITIL
3 16 (36.36%) Continuous Improvement
4 14 (31.82%) Service Management
5 12 (27.27%) ITSM
5 12 (27.27%) Social Skills
6 11 (25.00%) Problem-Solving
6 11 (25.00%) Finance
6 11 (25.00%) ITIL Certification
7 10 (22.73%) Microsoft
7 10 (22.73%) Cybersecurity
7 10 (22.73%) Customer Service
8 8 (18.18%) Incident Management
8 8 (18.18%) SLA
8 8 (18.18%) Project Management
9 7 (15.91%) Risk Management
9 7 (15.91%) ServiceNow
9 7 (15.91%) Service Design
10 6 (13.64%) Customer Experience
10 6 (13.64%) Analytical Skills
10 6 (13.64%) People Management
10 6 (13.64%) Performance Metrics
10 6 (13.64%) Data Protection
10 6 (13.64%) Stakeholder Management
10 6 (13.64%) Change Management
11 5 (11.36%) Problem Management
11 5 (11.36%) Root Cause Analysis
11 5 (11.36%) Project Delivery
12 4 (9.09%) Service Delivery Management
12 4 (9.09%) IoT

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (6.82%) Microsoft Office
Business Applications
1 1 (2.27%) Shopify
Cloud Services
1 4 (9.09%) Azure
2 3 (6.82%) Microsoft 365
2 3 (6.82%) Power Platform
2 3 (6.82%) SaaS
3 2 (4.55%) AWS
4 1 (2.27%) GCP
4 1 (2.27%) Rubrik
Communications & Networking
1 3 (6.82%) Firewall
1 3 (6.82%) LAN
1 3 (6.82%) WAN
2 2 (4.55%) Wireless
3 1 (2.27%) Cisco Firepower
3 1 (2.27%) Internet
3 1 (2.27%) Network Security
3 1 (2.27%) SD-WAN
3 1 (2.27%) VPN
Database & Business Intelligence
1 3 (6.82%) Power BI
Development Applications
1 1 (2.27%) Git
1 1 (2.27%) Jenkins
1 1 (2.27%) JIRA
General
1 12 (27.27%) Social Skills
2 11 (25.00%) Finance
3 6 (13.64%) Analytical Skills
4 4 (9.09%) Law
5 3 (6.82%) Banking
6 2 (4.55%) Games
6 2 (4.55%) Legal
6 2 (4.55%) Retail
7 1 (2.27%) Aviation
7 1 (2.27%) Billing
7 1 (2.27%) Financial Institution
7 1 (2.27%) Inclusion and Diversity
7 1 (2.27%) Manufacturing
7 1 (2.27%) Organisational Skills
7 1 (2.27%) Presentation Skills
7 1 (2.27%) Public Sector
7 1 (2.27%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.27%) Middleware
Miscellaneous
1 4 (9.09%) IoT
2 3 (6.82%) Data Centre
3 2 (4.55%) CMDB
3 2 (4.55%) Mobile Games
3 2 (4.55%) Onboarding
4 1 (2.27%) Driving Licence
4 1 (2.27%) EPoS
4 1 (2.27%) Management Information System
4 1 (2.27%) Private Cloud
4 1 (2.27%) Renewable Energy
4 1 (2.27%) Virtual Team
Operating Systems
1 3 (6.82%) Windows
Processes & Methodologies
1 44 (100.00%) Service Delivery
2 33 (75.00%) ITIL
3 16 (36.36%) Continuous Improvement
4 14 (31.82%) Service Management
5 12 (27.27%) ITSM
6 11 (25.00%) Problem-Solving
7 10 (22.73%) Customer Service
7 10 (22.73%) Cybersecurity
8 8 (18.18%) Incident Management
8 8 (18.18%) Project Management
9 7 (15.91%) Risk Management
9 7 (15.91%) Service Design
10 6 (13.64%) Change Management
10 6 (13.64%) Customer Experience
10 6 (13.64%) Data Protection
10 6 (13.64%) People Management
10 6 (13.64%) Performance Metrics
10 6 (13.64%) Stakeholder Management
11 5 (11.36%) Problem Management
11 5 (11.36%) Root Cause Analysis
Qualifications
1 11 (25.00%) ITIL Certification
2 4 (9.09%) CISSP
3 3 (6.82%) PMI Certification
3 3 (6.82%) PMP
4 2 (4.55%) Degree
4 2 (4.55%) SC Cleared
4 2 (4.55%) Security Cleared
5 1 (2.27%) Azure Certification
5 1 (2.27%) CCNP
5 1 (2.27%) CISA
5 1 (2.27%) Cisco Certification
5 1 (2.27%) CISM
5 1 (2.27%) GIAC
5 1 (2.27%) ISACA
5 1 (2.27%) ITIL Foundation Certificate
5 1 (2.27%) Master's Degree
5 1 (2.27%) Microsoft Certification
5 1 (2.27%) Network+ Certification
5 1 (2.27%) SANS
Quality Assurance & Compliance
1 8 (18.18%) SLA
2 3 (6.82%) GDPR
2 3 (6.82%) ISO/IEC 27001
3 1 (2.27%) COBIT
3 1 (2.27%) Cyber Essentials
3 1 (2.27%) QA
3 1 (2.27%) Sarbanes-Oxley
System Software
1 2 (4.55%) Active Directory
2 1 (2.27%) Virtual Machines
2 1 (2.27%) VMware Infrastructure
Systems Management
1 2 (4.55%) Microsoft Intune
1 2 (4.55%) SCCM
2 1 (2.27%) Autotask
2 1 (2.27%) FortiGate
2 1 (2.27%) NetBackup
Vendors
1 10 (22.73%) Microsoft
2 7 (15.91%) ServiceNow
3 2 (4.55%) Cisco
4 1 (2.27%) Apple
4 1 (2.27%) Commvault
4 1 (2.27%) Google
4 1 (2.27%) Palo Alto
4 1 (2.27%) Tenable
4 1 (2.27%) VMware
4 1 (2.27%) Zerto