14 of 14 Temporary Service Management Jobs in England

Collaborative (APC) to invest in Electronic Patient Record (EPR) functionality. The post holder will be responsible for designing and completing the preparation enabling activities for the future state IT Service Models within the Electronic Patient Record (EPR) Programme, working in close collaboration with EPR teams and digital personnel across the four NHS trusts to ensure operational readiness and a … safe, coordinated service transition to the new shared EPR and providing essential early life support through the EPR deployments. The IT Operations Lead will play a key role in co-designing and supporting the implementation of robust service models that underpin the future digital landscape, ensuring they are fit for purpose and aligned with ITIL best practices. This … includes collaboratively developing procedures for incident management, service request fulfilment, change and problem management, and configuration management, as well as identifying the tools and resources required to support both back-office and frontline digital operations. The role will include a mix of home and cross site working. Main duties of the job The IT Operations Lead More ❯

Job summary Midlands and Lancashire CSU provides a highly regarded IT Service Desk. Within our teams in Cheshire, Midlands and Lancashire, our experienced Service Desk staff answer thousands of requests for help every day. Our Service Desk is used by NHS organisations (ICB's, Acute and Community Trusts), GP practices, and many non-NHS clients in Local … Authorities and pharmacies. We are looking for highly motivated and capable individuals to join our team as Service Desk Analysts. The team provides 1st line support as our first point of contact for users via telephone, email and self-service portal, therefore strong communication skills are essential. This hybrid role requires a mix of mandatory onsite working and … to deliver support to the NHS and improve people's care. Main duties of the job We are looking for team players with a confident telephone manner, excellent customer service skills, and the ability to deliver a high quality customer-focused professional service. The post holder will be required to meet objectives within a timely manner and within service More ❯

aligned technology strategy that sets a clear direction for the organisation Design an enterprise architecture roadmap that is scalable, secure and adaptive to changing needs Ensure technology decisions support service delivery, data-driven operations and cost efficiency Technology Governance & Operating Model Standardise and simplify technology governance, policies and processes to reflect a modern IT function Embed frameworks including ISO …/IEC 27001 for information security management and ITIL for service management Transform IT from a back-office support service to an integrated business enabler Change Programme Leadership Provide expert guidance on technology workstreams within major transformation programmes Lead platform rationalisation initiatives to reduce cost and complexity Oversee consolidation of IT environments, supporting migration towards unified … operating systems Relationship Management Lead implementation of architecture and technology deliverables across IT and business teams Collaborate with cross-functional teams to identify and prioritise user requirements Foster a culture of collaboration to address IT business needs effectively Financial Oversight Oversee delivery of financial business cases to reduce IT costs Manage technology budgets and ensure cost-effective solutions Essential More ❯

infrastructure, ensuring smooth operations and alignment with organisational goals. This temporary role in the not-for-profit sector is based in London and requires a strong focus on technology management and operational excellence. Client Details This not-for-profit organisation. Description The IT Operations Manager will oversee the delivery of IT services and infrastructure, ensuring smooth operations and alignment … with organisational goals. This temporary role in the not-for-profit sector is based in London and requires a strong focus on technology management and operational excellence. Manage and maintain IT infrastructure, ensuring optimal performance and reliability. Provide line management, support, and development. Oversee service delivery, including user support and incident management. Lead and support the organisation … in cyber and security best practices. Develop and implement IT operational policies and procedures. Ensure compliance with security standards and data protection regulations. Coordinate with external vendors and service providers. Monitor and manage budgets related to IT operations. Lead and support IT projects to enhance organisational efficiency. Provide regular reporting on IT performance and key metrics. Profile This successful More ❯

pension etc) This role can be remote/home based, with occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM and ServiceNow expertise, to support the increase in demand from … continual improvement approaches throughout transition and BAU phases. Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions. Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation. Define, track, and report on KPIs, CSFs, and improvement metrics to ensure measurable value and alignment … with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge under performance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of SIAM models and More ❯

pension etc) This role can be remote/home based, with occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and … continual improvement approaches throughout transition and BAU phases. Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions. Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation. Define, track, and report on KPIs, CSFs, and improvement metrics to ensure measurable value and alignment … with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of SIAM models and multi More ❯

pension etc) This role can be remote/home based, with occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise and ITIL v4, to support the increase in demand … continual improvement approaches throughout transition and BAU phases. Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions. Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation. Define, track, and report on KPIs, CSFs, and improvement metrics to ensure measurable value and alignment … with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of SIAM models and multi More ❯

line technical support; answering support queries and users in the use of computers and IT-enabled equipment. To have a proactive approach to providing a high degree of customer service for all support queries in a positive manner whilst adhering to all service management principles/Service Level Agreements. Respond to enquiries from clients and help … What you'll need to succeed In order to succeed, you will need : Experience of working in an IT support role (Education desirable) IT qualification Enhanced DBS Good customer service skills What you'll get in return In return, you will be paid a competitive daily rate of £125- £140 umbrella per day. You will have a dedicated consultant More ❯

s, patching etc) and other digital services such as digital signage, room-based communications etc. You will be a mobile engineer travelling between both Trust sites resolving incidents, undertaking service requests, completing changes and assisting in any equipment refresh programs inline with business agreed SLA's. As this is a customer facing role it is essential for the successful … candidate to have excellent communication skills and have significant relevant experience of working within an IT Service Delivery team. Applicants need to demonstrate sound technical knowledge of a diverse set of applications and hardware to resolve incidents for end users both over the phone and in person. It is expected that candidates will have excellent working knowledge of Microsoft … desktop applications and end user device hardware, along with infrastructure knowledge such as Active Directory, Cisco networking (switches, Wi-Fi), Cisco Voice etc. Working as part of an integrated service delivery team, you will provide a friendly and professional IT service to everyone you deal with, taking ownership of your own work and engaging fully in departmental improvement More ❯

working – 3 days onsite, 2 days from home per week Salary up to £35,000 plus a competitive benefits package Key focus: Supporting the Head of IT in procurement management, vendor relations, and IT asset tracking Core Responsibilities: Procurement Management: Sourcing and purchasing IT equipment and services, managing contracts, and delivering cost-effective solutions Vendor Relations: Building and … maintaining strong relationships with suppliers, including negotiating pricing and terms IT Asset Management: Assisting with hardware and software asset tracking to ensure efficient use of resources Budget Oversight: Monitoring and managing the IT procurement budget, aligning spend with organisational goals Compliance: Ensuring all procurement activities follow internal policies and industry regulations Collaboration: Working closely with IT and finance teams … to align procurement activity with business needs Benefits Include: 25 days holiday (plus bank holidays), increasing with service Private healthcare (post-probation) Pension scheme and profit share bonus Life assurance and enhanced parental leave Subsidised gym membership Flexible electric car scheme Agile working and "Dress for Your Day" policy Who They’re Looking For: A solid understanding of IT More ❯

transition releases and remediate identified items from health checks. This element will ensure services are delivered in line with required security standards and best practice processes to achieve ongoing service excellence. Essential Demonstrable record of delivering results and meeting targets. Good analytical skills and the ability to develop solutions with focus on customer needs. Effective verbal and written communication … such as the strategy, values and core behaviours. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical understanding. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Desirable: Knowledge of operating IT systems within Government environments ITIL Intermediate qualified in Service Transition and/or Release Control More ❯

such, we would welcome applications from diverse audience representing the communities we continue to serve. We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions. Job description Job responsibilities Collaborate with relevant stakeholders … engineering colleagues to finalise migration readiness plans, including hardware assessments and upgrade paths. Coordinate pilot testing and staged rollout of Windows 11 across DHUs estate, ensuring scalability and minimal service interruption. Attend all Windows 11 related project meetings and collaborate with project managers, the service providers and other technical leads Develop and maintain a comprehensive migration checklist including … checks. Ensure software and application compatibility through rigorous testing and vendor engagement. Provide 3rd line escalation support during migration phases, resolving platform-specific issues swiftly and in line with service management principles. Monitor post-migration device health and performance, leveraging analytics to inform ongoing optimisation and support. Monitor and report migration progress per site or as requested, using More ❯

laptops, printers, and peripherals. Support new starters with IT hardware/software/access requirements Assist with hardware and software installations, upgrades, and troubleshooting. Respond to and resolve IT service requests and incidents in a timely manner. Collaborate with the wider IT team to escalate complex issues appropriately. Assist with the setup and troubleshooting of Poly conference equipment and … other AV technologies. Support access control systems like Paxton and workplace management solutions such as Condeco. Maintain accurate documentation of support activities, user interactions, and ensure the IT asset list is regularly updated and accurate Develop training material and procedures or train users in the proper use of hardware or software. Participate in IT projects and upgrades as needed. … experience for this role: Solid understanding of computer hardware and software troubleshooting with the ability to diagnose and resolve a wide range of technical issues efficiently. Familiarity with IT service management tools, preferably FreshService or similar platforms. Knowledge of Polycom or Poly conference equipment setup and troubleshooting. Awareness of access control systems like Paxton and room booking software More ❯

seeking a proactive and detail-orientedEPM Systems Administratorto join our dynamic team. This role is pivotal in ensuring the smooth operation, maintenance, and enhancement of our Oracle Enterprise Performance Management (EPM) system. You will be responsible for managing system configurations, user access, data integrations, and supporting business-critical processes across Finance, HR, and IT functions. Desirable Skills, Qualifications & Experience … Experience administering Oracle EPM or similar enterprise performance management systems. Understanding of financial systems, data integration, and reporting processes. Experience with user access management, system configuration, and performance monitoring. Familiarity with Oracle Guided Learning (OGL) and Oracle Cloud environments. Ability to provide services with acustomer-centric approach, implementing improvements while managing service demands, pressures, and tight deadlines. … level or above, or equivalent expertise and experience. Experience working with Oracle ERP (GL, HCM) integrations. Knowledge of financial planning, forecasting, and reporting processes. Understanding of ITIL or similar service management frameworks. If you are interested in the role, please email your CV toquoting the reference number. Essential Employment is acting as an Employment Business in relation to More ❯