1 of 1 Temporary Systems Support Manager Jobs in England

Job summary We are seeking an experienced and proactive individual to act up as CSG User Support Manager for a period of 6 months , to cover a vacancy created by a secondment. The post holder will manage the user support service provision for in in-scope digital systems in use in WVT and will lead the … user support team providing it to meet the needs of the organisation. This includes organising user support rotas including the out of hours service and managing out of hours administration. Main duties of the job Day-to-day management of Call Management Systems (Sostenuto) and Single Point of Contact (SPOC) optimisation Management of 24/7 service … operations , including the CSC Out-of-Hours Service . Line management User Support team supporting their performance and development. KPI reporting and optimisation This activity is primarily focussed on the EPR, EPMA and EMIS clinical systems but will extend over time to other clinical systems and non-clinical systems. The post holder will need to become a More ❯