Liverpool University Hospitals NHS Foundation Trust
a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women's Hospital or, The Walton Centre. We are looking for two Senior TechnicalSupport Engineers to join us for a fixed-term period with the option to extend further. There are many exciting projects that we're involved with at the … moment. Please get in touch if you are interested and would like more information. Main duties of the job To act as a senior member of the TechnicalSupport Team, providing specialist 2nd and 3rd line support and resolving incidents that are often highly complex in nature across multiple disciplines. The aim of this role is to … provide technicalsupport for the devices and systems used by LUHFT, resolving incidents passed from 1st line support in order to maintain 'business as usual'. Where appropriate, involvement in project implementation will also be required. About us Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute More ❯
TechnicalSupportEngineer - UX Location: Staines, Surrey Length: 12 Months Start date: 25/08/2025 Rate: £162.67 per day (Inside IR35) Hours: 40 Hours per week Role Overview: The Global TechnicalSupport team is a diverse, creative, fast-growing team!We provide technicalsupport around the clock. Support Centers are … Ireland, Japan, the Netherlands, the UK, and the US. We are looking for engineers who have a passion for technology, problem-solving and are eager to help customers.As a TechnicalSupportEngineer, you will enable our customers with your passion and knowledge of the clients Platform.?You will be responsible for managing and resolving the most challenging … issues and escalations for the customer and providing technical guidance in addressing their business needs. You will be the voice of the customer in client product and development teams for product feedback and improvements. You will play an integral role in building knowledge and be part of strategic initiatives for process improvements.? For which team is this role you More ❯
TechnicalSupportEngineer Location: Staines, Surrey Length: 12 Months Start date: 25/08/2025 Rate: £162.67 Hours: 40 Hours per week (Hybrid, 2-3 days per week onsite) Our client seeks a TechnicalSupportEngineer to capitalize on the company's momentum. The clients enterprise IT Service Management platform combines ITIL process … support and SaaS delivery to provide a flexible, intuitive, self-managing cloud application. Responsibilities: Providing support to users/administrators of our platform. Supporting and contributing to the growth of best practices for the delivery of support services Understanding our platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations Acting as … no supervision Engaging with functional teams like operations and engineering to build, drive and improve tools and processes for quicker issue resolution Skills & Experience: Demonstrated ability to troubleshoot complex technical issuesIncluding understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies in UNIX/Windows. Understanding of protocols such as HTTP, TCP, FTP/ More ❯
Laleham, Staines-upon-Thames, Middlesex, England, United Kingdom
Career Moves Group
TechnicalSupportEngineer - UX Location: Staines, Surrey Length: 25/08/2025 – 25/02/2026 Rate: £162.67 per day (Inside IR35) Hours: 40 hours per weekRole Responsibilities: Customer Advocate providing support to users/administrators of our platform. Contributing to the growth of best practices for delivery of support services. Understand our … platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Manage and resolve all issues. Experience assessing, troubleshooting, resolving and providing root cause analysis for ServiceNow Product issues Manage customers' expectations and experience in a way that results in high customer satisfaction Maintain technical expertise in assigned areas of product functionality and use that … or scripts to enable faster troubleshooting. Help in development and mentoring of team members in various technologies and ServiceNow Platform. Suggest and implement improvements to internal processes. Work on technical and non-technical projects Communicate with customers and our teams through case, phone and other electronic methods. Create knowledge base materials dedicated towards operational efficiency while also empowering More ❯
TechnicalSupportEngineer - Intergrations Location: Staines, Surrey Length: 25/08/2025 – 25/02/2025 Rate: £ 253.12 per day (Inside IR35) Hours: 40 Hours per week Overview: In software companies this position generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with … systems level software where the user has a technical background. In a less sophisticated environment, as with many applications products where the user is nontechnical, this position would generally interact with product support personnel and potentially the customer when the customer's problem cannot be resolved directly by first-level resources. Duties: Provides technicalsupport to … field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs More ❯
