Technical Support Engineer Jobs in England

Technical Support Engineer
UK > England

The median Technical Support Engineer salary in England is £35,000 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 448 453 748
Rank change year-on-year +5 +295 +163
Permanent jobs requiring a Technical Support Engineer 249 421 189
As % of all permanent jobs advertised in England 0.51% 0.49% 0.21%
As % of the Job Titles category 0.56% 0.52% 0.23%
Number of salaries quoted 175 358 111
10th Percentile £27,750 £25,000 £28,000
25th Percentile £30,500 £28,000 £31,250
Median annual salary (50th Percentile) £35,000 £35,000 £35,000
Median % change year-on-year - - +7.69%
75th Percentile £46,250 £41,556 £46,000
90th Percentile £56,800 £50,000 £53,500
UK median annual salary £34,500 £35,000 £35,000
% change year-on-year -1.43% - +7.69%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,309 80,989 82,470
% of permanent jobs with a recognized job title 90.72% 94.48% 91.56%
Number of salaries quoted 24,260 60,410 52,484
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £57,500 £53,500 £60,800
Median % change year-on-year +7.48% -12.01% +1.33%
75th Percentile £75,000 £71,613 £82,500
90th Percentile £97,500 £91,250 £100,000
UK median annual salary £56,500 £52,500 £60,000
% change year-on-year +7.62% -12.50% -

Technical Support Engineer
Job Vacancy Trend in England

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Technical Support Engineer in England

Technical Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Technical Support Engineer in England.

Salary trend for Technical Support Engineer in England

Technical Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Technical Support Engineer in England over the 6 months to 14 May 2025.

Salary histogram for Technical Support Engineer in England

Technical Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the England region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +47 73 £42,000 +20.00% 40
South West +93 47 £31,000 -12.68% 13
North of England +20 40 £32,750 +2.34% 24
London +123 32 £34,500 -13.75% 34
Midlands -14 31 £38,750 +10.71% 29
East of England +44 26 £37,500 -0.66% 10
Yorkshire +52 20 £30,500 -5.43% 13
North West +1 20 £47,250 +57.50% 7
East Midlands +8 19 £40,000 +45.45% 19
West Midlands +4 12 £26,000 -25.71% 8
Technical Support Engineer
UK

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 14 May 2025, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Technical Support Engineer in the job title.

1 89 (35.74%) Social Skills
2 87 (34.94%) Problem-Solving
3 68 (27.31%) Customer Service
4 62 (24.90%) Firewall
5 57 (22.89%) Windows
5 57 (22.89%) Degree
6 42 (16.87%) Microsoft
7 41 (16.47%) Linux
8 39 (15.66%) Windows Server
9 33 (13.25%) Microsoft 365
10 32 (12.85%) Continuous Improvement
11 31 (12.45%) CRM
12 29 (11.65%) Driving Licence
13 28 (11.24%) Security Cleared
14 27 (10.84%) Mentoring
15 26 (10.44%) Cisco Certification
16 25 (10.04%) SC Cleared
17 24 (9.64%) CCNA
17 24 (9.64%) HND
18 23 (9.24%) JNCIA
18 23 (9.24%) VMware
18 23 (9.24%) Hyper-V
19 22 (8.84%) JIRA
20 21 (8.43%) SharePoint
20 21 (8.43%) Cisco
20 21 (8.43%) Test Automation
20 21 (8.43%) VMware Infrastructure
21 20 (8.03%) Telecoms
22 19 (7.63%) Manufacturing
22 19 (7.63%) Active Directory

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (8.43%) SharePoint
2 7 (2.81%) Microsoft Exchange
3 5 (2.01%) Kinematics
4 1 (0.40%) Confluence
Applications
1 17 (6.83%) Microsoft Excel
2 12 (4.82%) Microsoft Office
3 8 (3.21%) SOLIDWORKS
4 5 (2.01%) AutoCAD
5 4 (1.61%) Chatbot
6 2 (0.80%) Autodesk Inventor
7 1 (0.40%) Microsoft PowerPoint
7 1 (0.40%) MS Visio
Business Applications
1 4 (1.61%) Dynamics NAV
Cloud Services
1 33 (13.25%) Microsoft 365
2 14 (5.62%) Azure
3 13 (5.22%) OneDrive
4 4 (1.61%) AWS
5 2 (0.80%) Entra ID
5 2 (0.80%) GCP
6 1 (0.40%) Amazon CloudWatch
6 1 (0.40%) Azure ExpressRoute
6 1 (0.40%) Azure Monitor
Communications & Networking
1 62 (24.90%) Firewall
2 19 (7.63%) DNS
2 19 (7.63%) VPN
3 17 (6.83%) WAN
4 16 (6.43%) VSAT
5 13 (5.22%) Wi-Fi
6 10 (4.02%) DHCP
6 10 (4.02%) LAN
7 6 (2.41%) MPLS
7 6 (2.41%) Remote Desktop
8 5 (2.01%) Unified Communications
9 2 (0.80%) 4G
9 2 (0.80%) SAN
9 2 (0.80%) TCP/IP
9 2 (0.80%) VLAN
9 2 (0.80%) VoIP
10 1 (0.40%) HTTP
10 1 (0.40%) SD-WAN
Database & Business Intelligence
1 11 (4.42%) MySQL
2 4 (1.61%) Metabase
3 2 (0.80%) SQL Server
4 1 (0.40%) NoSQL
Development Applications
1 22 (8.84%) JIRA
General
1 89 (35.74%) Social Skills
2 20 (8.03%) Telecoms
3 19 (7.63%) Manufacturing
3 19 (7.63%) Presentation Skills
4 12 (4.82%) Analytical Skills
5 10 (4.02%) Retail
6 9 (3.61%) Aerospace
7 8 (3.21%) Aeronautics
7 8 (3.21%) Aviation
7 8 (3.21%) Finance
7 8 (3.21%) Inclusion and Diversity
8 7 (2.81%) Back Office
9 6 (2.41%) Legal
9 6 (2.41%) Organisational Skills
10 5 (2.01%) French Language
10 5 (2.01%) German Language
11 3 (1.20%) Automotive
12 2 (0.80%) Advertising
12 2 (0.80%) Health Technology
13 1 (0.40%) Electronics
Libraries, Frameworks & Software Standards
1 2 (0.80%) Software Packaging
2 1 (0.40%) ServiceStack
Miscellaneous
1 29 (11.65%) Driving Licence
2 19 (7.63%) Satnav
3 14 (5.62%) Self-Motivation
4 7 (2.81%) Data Centre
5 6 (2.41%) Private Cloud
6 5 (2.01%) CCTV
7 4 (1.61%) Linux Command Line
7 4 (1.61%) Onboarding
8 3 (1.20%) Analytical Mindset
9 2 (0.80%) Fibre Optics
9 2 (0.80%) Life Science
9 2 (0.80%) NHS
9 2 (0.80%) PACS
10 1 (0.40%) Client/Server
10 1 (0.40%) Cloud Native
10 1 (0.40%) CMDB
10 1 (0.40%) Hybrid Cloud
10 1 (0.40%) PlayStation
10 1 (0.40%) Smart Meter
10 1 (0.40%) Video Conferencing
Operating Systems
1 57 (22.89%) Windows
2 41 (16.47%) Linux
3 39 (15.66%) Windows Server
4 16 (6.43%) Windows 10
5 8 (3.21%) Mac OS
6 7 (2.81%) Windows Server 2019
7 2 (0.80%) Unix
7 2 (0.80%) Windows Server 2016
Processes & Methodologies
1 87 (34.94%) Problem-Solving
2 68 (27.31%) Customer Service
3 32 (12.85%) Continuous Improvement
4 31 (12.45%) CRM
5 27 (10.84%) Mentoring
6 21 (8.43%) Test Automation
7 19 (7.63%) B2B
7 19 (7.63%) Scenario Testing
8 16 (6.43%) Commercial Awareness
8 16 (6.43%) ITIL
9 14 (5.62%) Kalman Filter
9 14 (5.62%) Proactive Management
9 14 (5.62%) Web Filtering
10 12 (4.82%) Password Management
10 12 (4.82%) Project Management
11 11 (4.42%) Project Delivery
12 10 (4.02%) CAD
12 10 (4.02%) Statistics
13 9 (3.61%) Customer Experience
14 8 (3.21%) ERP
Programming Languages
1 19 (7.63%) SQL
2 11 (4.42%) PL/SQL
3 8 (3.21%) VB
4 5 (2.01%) Python
5 4 (1.61%) C++
6 1 (0.40%) Go
6 1 (0.40%) Java
Qualifications
1 57 (22.89%) Degree
2 28 (11.24%) Security Cleared
3 26 (10.44%) Cisco Certification
4 25 (10.04%) SC Cleared
5 24 (9.64%) CCNA
5 24 (9.64%) HND
6 23 (9.24%) JNCIA
7 19 (7.63%) HNC
8 5 (2.01%) Microsoft Certification
9 4 (1.61%) A+ Certification
9 4 (1.61%) BPSS Clearance
9 4 (1.61%) Dell Certification
9 4 (1.61%) Master's Degree
9 4 (1.61%) MCP
10 2 (0.80%) ITIL Certification
11 1 (0.40%) CCNP
11 1 (0.40%) JNCIP
Quality Assurance & Compliance
1 14 (5.62%) SLA
2 4 (1.61%) Accessibility
3 3 (1.20%) COSHH
4 1 (0.40%) Cyber Essentials
System Software
1 23 (9.24%) Hyper-V
2 21 (8.43%) VMware Infrastructure
3 19 (7.63%) Active Directory
4 5 (2.01%) VMware ESXi
5 3 (1.20%) Virtual Machines
6 1 (0.40%) Docker
Systems Management
1 6 (2.41%) Proxmox
2 5 (2.01%) Microsoft Intune
2 5 (2.01%) vCenter Server
3 3 (1.20%) Kubernetes
4 2 (0.80%) Autotask
Vendors
1 42 (16.87%) Microsoft
2 23 (9.24%) VMware
3 21 (8.43%) Cisco
4 19 (7.63%) Salesforce
5 16 (6.43%) SAP
5 16 (6.43%) Siemens
6 12 (4.82%) Juniper
7 10 (4.02%) Dell
8 6 (2.41%) McAfee
9 5 (2.01%) Sophos
9 5 (2.01%) Ubiquiti
10 4 (1.61%) Google
11 2 (0.80%) Meraki
11 2 (0.80%) Oracle
11 2 (0.80%) TOWER Software
11 2 (0.80%) Veeam
12 1 (0.40%) CheckPoint
12 1 (0.40%) Datto
12 1 (0.40%) WatchGuard