Complaints Handler - Housing
Pitsea, Basildon, Essex, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Reed
hour (Pitsea) - hybrid Job Type: Temporary (until Mid-November poss extension) Start Date: Immediate Our housing association client are currently seeking three Complaints Handlers to manage a significant backlog of complaints. This role requires excellent communication skills and the ability to handle difficult conversations effectively. Candidates with a background in local authority and housing sectors are preferred. This … position involves initial training and requires presence in the office for certain days. Day-to-day of the role: Efficiently manage and resolve a backlog of complaints. Communicate effectively with various stakeholders to address and resolve issues. Conduct 30-minute interviews as part of the team's complaint handling process. Utilise IT and CRM skills to update and More ❯
Employment Type: Temporary
Salary: £17.85 - £20.51 per hour, Inc benefits
Posted: