1 to 1 of 1 Temporary Line Management Jobs in Essex

will need to operate within a demanding environment ensuring that the service desk analysts follow procedures that have been developed as per standard Service Management practices. The role will have responsibility for development of policy as it relates to service provision for the department, which will impact across the … term IM&T strategy and will lead on advising on long term strategic planning. The post holder will provide strong and effective leadership and management in all matters relating to service management provision and the direct line management of the service desk team. This will include … responsibility for: Supervisions, appraisals, sickness absence management, recruitment and selection decisions, career development and work allocation To design and produce full documentation of Service Desk Processes and procedures where appropriate. Budget holder for ICF support function, a major IM&T service, responsible for forward budget planning, and monitoring of more »