3 of 3 Temporary Service Management Jobs in Essex

delivery and continuous improvement of digital services within a collaborative local government environment. This is an excellent opportunity for a professional with strong IT Service Delivery, Digital Transformation, and Team Management experience. Key Responsibilities Lead and manage Digital Service Teams including Product Development, Application Support, and Geospatial … Take ownership of the live operation of digital services Act as the escalation point for incidents, problems, and service requests Drive service improvement and digital transformation initiatives Work with internal stakeholders to reduce failure demand and improve service performance Use customer (resident and staff) feedback to enhance ...

Rochford Paying £15.99 per hr ref 22402 Full time hours on a temporary basis Key Responsibilities Provide first-line technical support via the Service Desk, offering excellent customer service Log, diagnose, and resolve IT incidents and service requests efficiently Escalate complex issues to Technical Analysts where appropriate … Office 365, and related applications Assist with the setup of user accounts, equipment, and system access Maintain accurate records in line with ITIL-based service management processes Support the delivery of Digital, Data and Technology services across the organisation If you are interested in the role, please email ...

temporary basis Key Responsibilities Own and manage the live operation of digital services Act as the primary escalation point for incidents, problems and service requests Oversee incident, problem and service management activity to ensure timely resolution Work with business areas to reduce failure demand Use resident … officer feedback to improve digital user experiences Ensure services comply with information governance, data protection and security requirements Deliver digital and service improvement projects, using appropriate project management approaches Manage suppliers, contracts and budgets Build strong relationships across the organisation and with external partners Drive a culture ...