IT Support Officer
- Hiring Organisation
- Essential Employment
- Location
- Rochford, Essex, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £15.99 - £20.51 per hour
Support Officer needed in Rochford Paying £15.99 per hr ref 22402 Full time hours on a temporary basis Key Responsibilities Provide first-line technical support via the Service Desk, offering excellent customer service Log, diagnose, and resolve IT incidents and service requests efficiently Escalate complex issues … Technical Analysts where appropriate Carry out hardware commissioning and decommissioning (laptops, desktops, peripherals) Support Microsoft technologies including Windows, Office 365, and related applications Assist with the setup of user accounts, equipment, and system access Maintain accurate records in line with ITIL-based service management processes Support the delivery ...