3 of 3 Temporary Customer Service Jobs in Glasgow

Service Desk Coordinator - Temporary Contract We're looking for a proactive and highly organised Service Desk Coordinator to join our clients Service Desk Operations team in Glasgow on a temporary contract until October 2026. You'll coordinate engineers' workloads, help deliver excellent customer service, and ensure targets are met. This role is ideal for someone … who enjoys problem-solving, multitasking, and working in a busy fast-paced service environment. This position is office-based and operates on a 4 on/4 off rolling shift pattern, providing a varied and dynamic work schedule. Key Responsibilities Organise and coordinate the engineering team's workload to ensure customer deadlines are met. Assist in achieving and … maintaining customer KPIs and SLAs. Promote a positive customer experience, resolving queries and complaints professionally. Work with engineers and maintenance staff to manage day-to-day operations, schedules, and rotas. Coordinate procurement and scheduling of parts and spares. Liaise with the Systems team to ensure consistency and accuracy in service management processes. Contribute to team training, coaching More ❯

Service Desk Controller (Temporary) - Glasgow - Salary up to £29,300 DOE CBW have a new opportunity for a Service Desk Controller to join a leading facilities provider based in Glasgow. Your main duties will consist of organisingand prioritisingthe engineering teams workload, support the Service Desk in achieving SLA and KPI targets, and provide basic engineering assistance, including … and 09:30 20:00. Key Responsibilities: Plan, coordinate, and allocate engineering tasks to ensure deadlines and KPIs are met. Assist in the delivery of high-quality customer service, handling enquiries and complaints professionally. Monitor workload, schedules, and rotas to maintain balance and efficiency in a busy environment. Support the procurement and scheduling of parts, equipment, and materials. More ❯

We're recruiting on behalf of a valued client in Glasgow for a Helpdesk Administrator role - a dynamic position that combines customer service and administrative support Key Responsibilities: Be the first point of contact for all visitors, contractors, and stakeholders Manage visitor enquiries, escalating complex cases where necessary. Issue paperwork such as roof access permits, swipe cards, and More ❯