2 of 2 Temporary Customer Service Jobs in Hampshire

We have an immediate opening for a IT Field Service Analyst within our Southampton office for an initial 6 month fixed-term contract. Suitable applicants should have previous experience providing 2nd line IT support within a professional services business, with strong foundation skills across the End-User Computer environment. The successful applicant will be supporting approximately 600 users across … well as providing support to the IT project teams. You will share problem resolution and ideas for colleagues in your office with the support of a team of Field Service agents in each of our other offices, and contribute to a central knowledge base and best practice processes. The role reports to the IT Field Services Team Leader. An … eye for best practice, organisation and a passion for IT and client customer service is more important than specific technical specialism, although you will need to demonstrate a good breadth of experience in providing IT technical support. Given the nature of the role we do require attendance in our Southampton office (Chandlers Ford) from Monday to Friday. Occasional More ❯

controls reports and KPIs Basic understanding of craft equipment specifications Understands OIMS + GRS 6E Ability to work under pressure in an environment which expects the highest levels of customer services, Excellent interpersonal and communication skills. Adaptability and initiative. Working knowledge of SAP or other interim computerised planning systems and software Self sufficient and able to work individually, or More ❯