2 of 2 Temporary Customer Service Jobs in Hampshire

to Friday, 37.5 hours a week. Benefits: -Weekly pay-Free on site parking-Monday to Friday-Working for a well established business in an exciting industry Duties: -Deliver exceptional customer service at all times and seek managerial support when necessary.-Prioritise support requirements-Answer technical help-line calls to provide customers with advice on products-Identify customer needs, solving fault queries-Product selection guidance-Installation and programming advice-Respond efficiently to email enquiries and call-back requests-Record information about calls to improve service management Requirements: - Previous experience providing technical telephone support- Previous experience in mechanical/engineering environment advantageous - Great communication skills- Proven experience working within a technical positionIf you are interested, please call More ❯

Your new company You'll be joining a dynamic and supportive ICT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems. Your new role As a 1st Line Support Technician … you'll be the first point of contact for technical issues, providing support to users across the organisation. You'll log and monitor service desk calls, resolve incidents, and escalate where necessary. You'll assist with asset reporting, conduct equipment health checks, and maintain up-to-date knowledge of software and systems. You'll also ensure compliance with ICT … the overall security and integrity of the organisation's ICT infrastructure. What you'll need to succeed To be successful in this role, you'll need: Excellent communication and customer service skills. A proactive and organised approach to problem-solving. Basic technical knowledge of ICT systems and troubleshooting. An understanding of data protection and information security principles. A More ❯