IT Operations Lead - EPR Programme
Basingstoke, United Kingdom
Hampshire Hospitals NHS Foundation Trust
a key role in co-designing and supporting the implementation of robust service models that underpin the future digital landscape, ensuring they are fit for purpose and aligned with ITIL best practices. This includes collaboratively developing procedures for incident management, service request fulfilment, change and problem management, and configuration management, as well as identifying the tools and resources required to … designing procedures for incident management, change control, and configuration management. The IT Operations Lead will also support the development of a unified approach to service delivery, aligning processes with ITIL best practices and ensuring that the IT infrastructure supports clinical care, operational management, and performance reporting across the APC. Design and Preparation for Future State IT Service ModelsLead the design … responsibilities. Person Specification Training & Qualificiations Essential Degree in a relevant field such as IT, Computer Science, or Health Informatics (or equivalent level of experience as a manager or leader) ITIL certification (Foundation or higher) in Service Management. Formal training in Digital Transformation or IT Service Delivery within a healthcare or large-scale operational environment. Certification or training in Business Continuity More ❯
Employment Type: Secondment
Salary: £62215.00 - £72293.00 a year
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