IT Service Desk Technician
Eastleigh, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
NHS South Central and West Commissioning Support Unit
allowing remote working, however individuals may need to work onsite when required or requested. The Service Desk is a fast-paced environment where time management is essential to success, customer satisfaction is key, and we strive to provide the best possible service to our customers at all times. Some … Live Web Chat. You'll monitor these channels and ensure tickets are responded to in a timely manner. You'll use our IT Service Management Tool (ITSM) to accurately capture information and provide 1st line IT support and troubleshooting. We are looking for an enthusiastic self-motivated individual who … accurately follow documented procedures Ability to deal with technical information which requires analysis and interpretation, before being presented to a non-specialist audience Strong stakeholder management skills, with the ability to communicate with staff in all disciplines and at all levels Excellent verbal and telephone communication skills Demonstrate More ❯
Employment Type: Fixed-Term
Salary: £27485.00 - £30162.00 a year
Posted: