1 of 1 Temporary Customer Service Advisor Jobs in the Highlands

Customer Service Advisor Salary: £12.60 per hour Location: Inverness Retail Park and Nairn Business Park Hours: 35 hours per week, between Monday and Friday, 7am - 6pm Manpower have a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini As a Customer Service Advisor, you will be the first point of contact for customers. Your main responsibility is to provide 1st line IT support to Capgemini's clients. What you'll do Respond to incoming requests, via telephone, email and web chat Logging of all requests in the appropriate call logging software Assign calls to relevant support … of known problems/workarounds Ensure customers are kept updated with the progress of their request Contribute to overall achievements by maintaining agreed personal targets A background in Customer Service would be beneficial, however full training will be provided to ensure you are successful in your role. What you'll bring The ability to communicate effectively More ❯