Technology IT Officer
- Hiring Organisation
- Planet Recruitment
- Location
- Kidlington, Oxfordshire, United Kingdom
- Employment Type
- Temporary
- Salary
- £150 - £300/day
Delivery Lead - UK: Receive direction, prioritisation, and performance feedback; escalate complex issues for support. Service Management Team (Perth): Collaborate to ensure alignment with global ITSM and ITOM practices, including consistent use of ServiceNow, HAM, and operational standards. Global Service Desk & GTOC: Partner to manage escalations, knowledge sharing, and service handoffs. … experience. Microsoft or customer service certifications (highly desirable). Proven experience providing end-user and device support, both hands-on and remotely. Experience with ITSM practices for handling incidents, requests, changes, and problems. Exposure to Hardware Asset Management (HAM) processes including stock, asset tracking, and lifecycle management. Experience supporting executives ...