2 of 2 Temporary Customer Service Jobs in Lancashire

operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting … with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals. Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly ...

position required to provide first and second line technical support with the knowledge and skills to provide first-time-fix call resolution. The IT Service Desk acts as a centralised first line support team and is primarily responsible for incident management and for the processing of service requests … standard changes within agreed service levels for all staff within Morecambe Bay Hospitals NHS Foundation Trust as well as those working remotely from satellite sites. Training new starters Supporting current staff Supporting Service Delivery management with problem management Updating article list and knowledge bases Providing first time ...