1 of 1 Temporary Problem Management Jobs in Lancaster

the knowledge and skills to provide first-time-fix call resolution. The IT Service Desk acts as a centralised first line support team and is primarily responsible for incident management and for the processing of service requests and standard changes within agreed service levels for all staff within Morecambe Bay Hospitals NHS Foundation Trust as well as those working … remotely from satellite sites. Training new starters Supporting current staff Supporting Service Delivery management with problem management Updating article list and knowledge bases Providing first time fix process documents for Service Desk Main duties of the job The Informatics team are responsible for developing the Trust's information, Communication and Technology Strategy and for delivering the information … to support patient care, clinical governance, and performance management. The IT Services Department is part of the Informatics Directorate and is responsible for strategy, design and transition and operational management of the IT Portfolio in conjunction with other specialist areas of informatics. It provides a range of services to approximately 16,000 users within the Trust. The use of More ❯