Senior BI Analyst (3-month FTC)
- Hiring Organisation
- Harnham - Data & Analytics Recruitment
- Location
- Leicester, Leicestershire, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £50,000 - £59,000 per annum
teams. Improve visibility of key operational metrics and build scalable reporting frameworks. Operational insight & analysis Analyse activity across email, chat, social, help centre, and chatbot channels. Deep dive into SLAs, backlog, productivity, repeat contact, complaints, and escalation trends. Translate complex analysis into clear, actionable recommendations that influence decisions. Data manipulation ...