1 of 1 Temporary Customer Service Jobs in Lincoln

Power BI Developer - IT

Hiring Organisation
Alois Technologies Limited
Location
LN1, Lincoln, Lincolnshire, United Kingdom
Employment Type
Contract, Temporary
Salary
£400 - £500/day
Power Query (M), data modelling (star schema) Experience reporting from Dynamics 365/Dataverse (tables, relationships, option sets, including custom tables) Delivered reporting for Customer Service/Contact Centre : cases, queues, SLAs, agent performance, call statistics. Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/… Synapse Link/Fabric ) and shaping for analytics Implements RLS , governance, and performance optimisation (model + measures) Can translate service ops needs into clear KPIs, definitions, and usable dashboards Nice to Haves Knowledge of Omnichannel/contact centre metrics (e.g., FCR, AHT, backlog/aging) Broader Power Platform exposure ...