Client Services Analyst
- Hiring Organisation
- Reed Technology
- Location
- Liverpool, Merseyside, North West, United Kingdom
- Employment Type
- Temporary, Work From Home
- Salary
- Up to £150 per day
thrive in a fast-paced, collaborative environment, this could be the perfect fit. Responsibilities- First-line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint … more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platforms ...