Service Desk Analyst
Liverpool, Merseyside, England, United Kingdom
Reed
email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365 … Windows, SharePoint, and client-facing platforms More ❯
Employment Type: Temporary
Salary: £140 - £150 per day, Negotiable
Posted: