2nd Line - IT Support
- Hiring Organisation
- Michael Page Technology
- Location
- London, South East, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £200 - £240 per day
Hands-on Level 2 IT Support contractor providing end-to-end incident and request management for a large, global user base. The role focuses on advanced desktop support across Windows and macOS, Microsoft 365, endpoint management and video conferencing, with strong SLA ownership and high-quality … Maintain excellent ticket hygiene and SLA awareness Contribute to knowledge articles and SOP documentation Communicate clearly with users throughout issue resolution Profile A successful 2nd Line - IT Support professional should have: 2+ years' experience in a Service Desk or IT Support environment Proven ...