Senior Analyst - Application Operations
London, United Kingdom
Moorfields Eye Hospital NHS Foundation Trust
staff to gather requirements for configuration requests following through to actiono Performing user and security administration for a portfolio of applications - covering Joiners, Leavers, Movers (JLM), role-based access control (RBAC) based on least privilege, and other build/configuration activitieso Identify, troubleshoot and resolve incidents and problems affecting our applications and end userso Contributing to, and supporting the … processes and services, with an understanding of the level of a problem (for example, strategic, tactical, operational). You can contribute to the implementation of remedies and preventative measures. Change management: You can implement simple changes based on requests for change. You know how to apply change control procedures. Asset and configuration management: You can maintain secure … customer-centric teams and delivering on continuous service improvement initiatives Experience of working within a Service Management Framework (ITIL, etc) and expert working knowledge of key practices (incident, problem, change, service request, etc) Experience of managing IT systems/applications, and Application Lifecycle Management (ALM) Experience of solving complex problems for users through the use of technology Desirable Experience More ❯
Employment Type: Fixed-Term
Salary: £44806.00 - £53134.00 a year
Posted: