Kingston Upon Thames, Surrey, South East, United Kingdom
Manpower
in the process design, where inputs, approvals or actions are required to be completed by an employee. Identify process improvement opportunities and lead the changemanagement through proactive engagement with users. Participate in regional and global projects, gathering user input, senior stakeholder guidance and representing the UKI in … ability to adapt style to influence technical and user communities. Ability to prepare and present face to face and online training materials Project and ChangeManagement - Practitioner in Agile Methodology and able to manage detailed project implementation plans. Process Driven - sees the value in getting things right first more »
Epsom and St Helier University Hospitals NHS Trust
/deputise on their behalf. Support and resolve problems with 3rd party equipment as required. Perform all duties to the highest professional standards. Ensure ChangeManagement policies are followed at all times by Trust and 3rd party employees. Respond to, and resolve, incidents as directed by the Customer … of Desktop Technical Support. Provide advice to others within the ICT department on issues relating to Desktop Technical Support. Assist with the planning and management of project work within the Desktop Technical Support Team Maintain a clean, safe and tidy office and working environment. Maintain a calm and professional … Technology qualification ITIL qualification or equivalent knowledge Experience Essential Previous experience of 2nd line technical support within a service desk environment Knowledge of incident management software, particularly IVANTI, Desirable Broad NHS knowledge Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »
communicate and motivate cross-functional teams to achieve project goals. Strong problem-solving and decision-making abilities. Detail-oriented with excellent organisational and time management skills. Ability to work under pressure and manage multiple project streams simultaneously. Experience in changemanagement, risk management, and process improvement. more »