2 of 2 Temporary Client Onboarding Jobs in London

This customer-facing role focuses on managing client relationships, driving product adoption, improving retention, and identifying growth opportunities. Ideal candidates will have 3+ years' experience in Customer Success or Account Management, alongside strong communication, relationship-building, and commercial skills. Client Details The client is a rapidly growing … will: Act as the primary point of contact for customers, building strong relationships and ensuring a positive experience throughout their journey. Lead new client onboarding, helping customers successfully implement the platform and become self-sufficient users. Drive product adoption by identifying opportunities to increase engagement and maximise ...

delivery of customer operations across multiple heat network sites-ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/offboarding, complaints and service interruptions. What you'll be doing Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries … centre providers against SLAs Ensure customer platforms run smoothly: online accounts, app, payment providers, billing platform and data flows Lead new site/customer onboarding, partnering with regional teams and service partners Support escalations: complex complaints, service interruptions and Ombudsman cases Drive process improvement: SOPs, guidance, training ...