summary The post holder will have specific responsibility for a range of information systems that enable the provision of workforce information to managers and staff including provision of self-service access to managers and staff on ESR. This will involve the provision of high quality workforce information and planning function which will involve working with multidisciplinary stakeholders and also … all of the Trusts workforce systems, particularly ESR so that the Trust is maximising all functionality and added value. Deliver a range of systems and/or process-related service improvement projects that will improve the overall delivery of a responsive quality HR service to the organisation. Manage the provision of systems or service contracts where these … are provided by third parties. This will involve regular meetings to drive forward service improvements, raising issues concerning service delivery and negotiating any amendments to contracts or service levels as required. Identify, develop and maintain improved ways of delivering HR excellence to the Trust, through appropriate technology to achieve efficiencies and improve processes. Develop policies and operating More ❯
Connect Support Engineer Location: Newham Employment Type: Full-Time Contract Type: 3 months £500 per day Umbrella Hybrid Are you passionate about delivering exceptional technical support and ensuring seamless customer experiences? We are looking for an AWS Connect Support Engineer to join our team and take ownership of maintaining and optimizing our cloud-based contact centre solution powered by … Connect Administration & Support Configure and manage AWS Connect instances, call flows, queues, routing profiles, and prompts. Maintain and optimize IVR systems and omnichannel contact centre features. Design and automate customer self-service experiences using Amazon Connect flow builder. Integrate voice solutions with external applications such as Dynamics365. Incident & Problem Management Monitor ticket queues and ensure timely resolution using … tools. Experience 3+ years in Help Desk/Desktop support or IT support roles. 2+ years providing Tier 2 support and team lead experience. Soft Skills Strong communication and customerservice orientation. Ability to work collaboratively and manage priorities effectively. Why Join Us? Opportunity to work with cutting-edge cloud technologies. Collaborative and supportive team environment. Career growth More ❯
Central London, London, England, United Kingdom Hybrid/Remote Options
Red Personnel
operation of the Learning Management System (LMS).This role is ideal for someone with experience in professional standards or regulatory environments who enjoys variety, working collaboratively, and delivering excellent customer service.Key Responsibilities Manage eLearning inboxes, phone queries, and provide technical support to users. Assist with LMS troubleshooting and liaise with external LMS providers. Process payments, maintain accurate financial records … . Provide general administrative support and assist with ad-hoc projects. Essential: Experience in a professional standards or regulatory environment (preferred) Strong organisational and multitasking skills Excellent communication and customerservice skills Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Experience using social media for professional or marketing purposes Ability to work under pressure and meet deadlines Flexible More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Think Specialist Recruitment
with clinicians or surgeons. Familiarity with Test-Driven and Behaviour-Driven Development environments. Exposure to Linux subsystems or medical software integration. Willingness to travel occasionally for meetings, workshops, or customer engagement. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across … the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customerservice/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Think Specialist Recruitment
with clinicians or surgeons. Familiarity with Test-Driven and Behaviour-Driven Development environments. Exposure to Linux subsystems or medical software integration. Willingness to travel occasionally for meetings, workshops, or customer engagement. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across … the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customerservice/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Think Specialist Recruitment
with clinicians or surgeons. Familiarity with Test-Driven and Behaviour-Driven Development environments. Exposure to Linux subsystems or medical software integration. Willingness to travel occasionally for meetings, workshops, or customer engagement. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across … the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customerservice/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Think Specialist Recruitment
with clinicians or surgeons. Familiarity with Test-Driven and Behaviour-Driven Development environments. Exposure to Linux subsystems or medical software integration. Willingness to travel occasionally for meetings, workshops, or customer engagement. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across … the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customerservice/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. More ❯
recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customerservice/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. More ❯
recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customerservice/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. More ❯
or strong interest/experience in IT support. Good understanding of hardware, software, and basic networking. Strong problem-solving skills with a proactive, hands-on approach. Excellent communication and customer-service skills. Ability to work independently and as part of a team. Previous experience in an IT support role is desirable. An enhanced DBS on the Update ServiceMore ❯
or strong interest/experience in IT support. Good understanding of hardware, software, and basic networking. Strong problem-solving skills with a proactive, hands-on approach. Excellent communication and customer-service skills. Ability to work independently and as part of a team. Previous experience in an IT support role is desirable. An enhanced DBS on the Update ServiceMore ❯
City of London, London, United Kingdom Hybrid/Remote Options
Think Specialist Recruitment
recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customerservice/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Think Specialist Recruitment
recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customerservice/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support. More ❯
swiftly. Assist customers with setup and operational queries, ensuring a seamless experience. Perform regular maintenance and troubleshooting to keep printers in optimal condition. Collaborate with team members to enhance service delivery and customer satisfaction. Document all interactions and solutions in our support system to ensure continuity and improvement. What We're Looking For: Strong technical knowledge of printers … particularly Docucare DCA models. Excellent communication skills, both verbal and written. A proactive approach to problem-solving and customer service. Ability to work independently and as part of a team in a fast-paced environment. Previous experience in a technical support role is a plus! What We Offer: A vibrant and supportive work environment where your contributions are valued. More ❯
swiftly. Assist customers with setup and operational queries, ensuring a seamless experience. Perform regular maintenance and troubleshooting to keep printers in optimal condition. Collaborate with team members to enhance service delivery and customer satisfaction. Document all interactions and solutions in our support system to ensure continuity and improvement. What We're Looking For: Strong technical knowledge of printers … particularly Docucare DCA models. Excellent communication skills, both verbal and written. A proactive approach to problem-solving and customer service. Ability to work independently and as part of a team in a fast-paced environment. Previous experience in a technical support role is a plus! What We Offer: A vibrant and supportive work environment where your contributions are valued. More ❯