research experience in a large law firm or corporate library and be knowledgeable about business and legal research resources. You should possess a strong customerservice orientation, the ability to work independently as well as part of a firm-wide research team and must have excellent written and more »
Description To identify, define and integrate new CX capabilities (inc. tools/technology, people & process) into MO, in-line with the Customer & CX strategy, working from idea to BAU adoption. You will work with multi-function teams within MO and outside to ensure timely and effective capability delivery. You … to leverage technology, people and processes to get things done and do it better. The Team will be laser focussed on continuously delivering excellent customer satisfaction. Qualifications Minimum criteria: Proven experience of delivering marketing and CX, projects and initiatives. A passion for the customer and ability to drive … management and end-to-end test implementation and results reporting. Excellent hands-on digital conversion rate optimisation (CRO) skills with proven ability to review customer journeys, funnel analysis and content performance data, identify key trends and opportunities, putting forward hypotheses and delivering recommendations. Good knowledge across a range of more »
Employment Type: Temporary, Part Time, Work From Home
by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes. Job description: Role: Service Inside Sales - Surgical Location: Remote In the role of you will be essential in sales of service contracts for our state-of-the … You'll will work closely with the Key Account Managers to engage with healthcare professionals, hospital administrators, and procurement teams to understand needs regarding service contract solutions with existing and new products. What You Can expect: Retention and development of the service contracts business within the surgical team. … Managing new business, renewals and identifying opportunities for growth. Work as a single point of contact for the customer, liaising internally with the relevant teams to manage and resolve customer issues, including arrangement of alternative instrumentation, collections, and deliveries. Support customer requirements including amendments, mergers, and transfers. more »
role of Technical Account Manager is part of the professional services team and is a post-sale focussed technical support and advisory role. The customer interaction begins before they go live on the contact centre platform and works closely with the customer from that point forward to ensure … their success. You will join a team of seasoned account managers and technical professionals with the aim to exceed customer expectations, improve process and technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face … The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements more »
line manager (team of 3) and mentor. Specifically, it is focused on the delivery of 3 major global projects customising D365 CRM using the CustomerService & Sales Enterprise modules within a Peppermint, PaaS and Azure environment. Youll lead the development, support and promotion of D365 capabilities across the … require the following skills and experience: Extensive D365 CRM hands on development experience at a senior or lead level Extensive experience of D365 CRM CustomerService and Sales Enterprise modules High proficiency in C#, Javascript, Typescript Exposure to Azure services, Power Platform and DevOps practices Experience architecting and … Very strong communications and stakeholder management skills essential Experience of best practices in regulated environments Domain experience within the legal sector or other professional service environments Willing to work in office 3 days out of 10 (70% remote) £86k-£96k + bonus + benefits. London & 70% remote. 24 month more »
opportunity to join a brand new D365 development team as a hands-on Developer building a portfolio of global Dynamics CRM solutions across the CustomerService and Sales Enterprise modules within a Peppermint, PaaS and Azure environment. Youll require the following skills and experience: Extensive D365 CRM hands … on development experience (mid level) Extensive experience of D365 CRM CustomerService and Sales Enterprise modules High proficiency in C#, Javascript, Typescript Exposure to Azure services, Power Platform and DevOps practices Experience deploying D365 CRM solutions in global organisations Any exposure to Peppermint or other solution layers highly … Very strong communications and stakeholder management skills essential Experience of best practices in regulated environments Domain experience within the legal sector or other professional service environments Willing to work in office 3 days out of 10 (70% remote) £65k-£71k + bonus + benefits. London & 70% remote. 24 month more »
Responsibilities: Support event planning and onsite execution Update and manage exhibition floorplans Communicate with exhibitors and manage relationships Respond to inquiries and provide excellent customerservice Implement Health & Safety standards Key Skills: Strong planning and organastional skills Confident communicator and team player Excellent time management and attention to … detail Customerservice experience Proficient in Excel, Word, and Outlook Enjoy a culture of belonging, professional development opportunities, and benefits like gym memberships, private medical care, and an extra day off on your birthday. Love Success is a top recruitment agency based in London, dedicated to connecting exceptional more »
We are recruiting for a customer services executive to join our client on a temporary basis from May 2024 to mid July 2024. You will be working as part of the Ticketing Guest services team, to deliver world class customer service. Your role as a Guest Services Agent … be doing Handling queries or complaints from Guests via inbound phone calls and Zendesk emails To pick up and actively open and resolve assigned customerservice cases within the agreed SLAs and KPIss To deliver an enhanced service to customers with accessible requirements Learn and develop advance … use of the office-based ticketing system, the online customer journey and buying process Ensure data is managed with integrity, accuracy and compliance Ensuring that all Guest contact is handled in a professional manner Exercising judgement to identify the severity of issues, escalating appropriately where required Utilising well developed more »
West London, London, United Kingdom Hybrid / WFH Options
People First Recruitment
What You'll be Doing: As a Demand Forecasting Specialist, you will be responsible for driving improvements in forecast accuracy and improving performance in customerservice and reductions in working capital. Demand forecasting process improvement Harmonisation of global processes across regions Deployment of Demand Forecasting process Executing monthly more »