1 of 1 Temporary Service Asset and Configuration Management Jobs in London

Job summary We are at a pivotal stage of our digital journey and have an ambitious portfolio of digital technology initiatives ahead of us, all grounded around - empowering patients and service users; improving the experience navigating the healthcare system and joining up systems and data across to better meet the needs of the service. Main duties of the job Customer … service management o Resolve user requests to a minimum of the agreed service level agreement o Empathise with the end user Use customer-focused metrics to achieve a satisfying outcomeo Ownership and initiativeo Own an issue until a new owner has been found or the problem has been mitigated or resolved Service focuso Show an awareness of different products … and servicesAsset and configuration managemento Track log and correct information to protect assets and components continual service improvement.o Show an awareness of developing process efficiency and common ways in which processes are optimised.o Support specific activities to improve development processes.o Spot or identify obvious deficiencies. The service currently operates Monday to Friday between 8.00am - 6.00pm daily and you will More ❯