1 of 1 Temporary Service Design Jobs in London

Job summary The Transition Lead shapes the Service Design & facilitates the Transition of services into Operations in a controlled manner acting as the interface between projects and Service Support to ensure new or changed services operate effectively and are fully supportable post go-live. The Transition Lead acts as the single point of contact for new or … changed services and co-ordinates the Service Management activity to ensure a smooth and successful transition into Operations. Main duties of the job Work with Technical architects & Project Manager's to shape and influence the final support model for the service. This will include planning & documenting the operational requirements for the service for example, technical support, release, reporting … and challenging them where appropriate to ensure value for money) and once agreed, communicating the final cost model for the ongoing support of the service. Ensure that throughout the Design and Transition phase all support teams have a clear understanding of the support requirements and the future support requirements needed to manage the service. It is essential that the More ❯