userso As IT subject matter experts, contributing to the design and development of new products and serviceso Improving user experience in our systems and processeso Proactively maintaining our IT service portfolio and reducing technical debt Main duties of the job There are a number of different teams within IT Operations, aligned to specific user needs/services. Each IT … service team will have a number of different services that form the service offering to end users.An infrastructure operations engineer supports, manages and maintains the core infrastructure that underpins production services.Some of the core infrastructure services that you will support is as follows (but not limited to, as business requirements evolve/change):o Server architectureo Virtualisation technologieso … Datacentre operationso Cloud operationso Domain directory serviceso Data storage and managemento Device managemento Information security management and cyber securityo Database administration serviceso Network operations (wired/wireless/mobile)o Business continuity management and disaster recovery planningYou will put people at the heart of everything you do - with a relentless focus on user experience and ensuring all our More ❯
ready to make a real impact and be part of something truly extraordinary? At NHS Blood & Transplant, we are embarking on an exciting journey of transformation, enhancing our IT service provision to set new standards of excellence. You will have the opportunity to help shape and subsequently deliver the strategic vision of being the best organisation of its type … in the world. As a key member of a specialist team, you will be given considerable scope to develop the services provided by the ServiceManagement team which are fundamental to NHS Blood & Transplant providing lifesaving and improving services on an unprecedented level. This varied hybrid role will be a mixture of home working and NHSBT centre base … services providing job satisfaction that is second to none. What can be better than saving or improving a life? Main duties of the job Responsibilities will include: Supporting the Service Manager in Change Evaluation and Change Management activities to ensure impact of change requests are fully understood and planned for accordingly. Releasing and Deployment of new versions of More ❯
Hours per week (Hybrid, 2-3 days per week onsite) Our client seeks a Technical Support Engineer to capitalize on the company's momentum. The clients enterprise IT ServiceManagement platform combines ITIL process support and SaaS delivery to provide a flexible, intuitive, self-managing cloud application. Responsibilities: Providing support to users/administrators of our platform. Supporting … creative problem-solving approach and strong analytical skills Must be proficient with analysing log files and standard debugging concept Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management Excellent communication skills (verbal and written) Code debugging & Troubleshooting Network and Operating System debugging skills More ❯
seeking a proactive and detail-orientedEPM Systems Administratorto join our dynamic team. This role is pivotal in ensuring the smooth operation, maintenance, and enhancement of our Oracle Enterprise Performance Management (EPM) system. You will be responsible for managing system configurations, user access, data integrations, and supporting business-critical processes across Finance, HR, and IT functions. Desirable Skills, Qualifications & Experience … Experience administering Oracle EPM or similar enterprise performance management systems. Understanding of financial systems, data integration, and reporting processes. Experience with user access management, system configuration, and performance monitoring. Familiarity with Oracle Guided Learning (OGL) and Oracle Cloud environments. Ability to provide services with acustomer-centric approach, implementing improvements while managing service demands, pressures, and tight deadlines. … level or above, or equivalent expertise and experience. Experience working with Oracle ERP (GL, HCM) integrations. Knowledge of financial planning, forecasting, and reporting processes. Understanding of ITIL or similar servicemanagement frameworks. If you are interested in the role, please email your CV toquoting the reference number. Essential Employment is acting as an Employment Business in relation to More ❯
with new technology and project work. Install or decommission devices at office locations – to include cabling from floor to desk and patch panel to switch level. Prioritise escalations from ServiceManagement, providing regular and timely updates. Support print service issues and log issue with Ricoh when needed. Manage VIPs and escalations. Please note this role is subject More ❯
