Service Management Jobs in London

Service Management
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 14 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 138 135 257
Rank change year-on-year -3 +122 +21
Permanent jobs citing Service Management 543 925 1,119
As % of all permanent jobs advertised in London 2.30% 2.72% 1.63%
As % of the Processes & Methodologies category 2.53% 2.85% 1.68%
Number of salaries quoted 415 637 824
10th Percentile £35,000 £35,375 £30,150
25th Percentile £47,125 £45,000 £44,075
Median annual salary (50th Percentile) £65,000 £62,500 £57,500
Median % change year-on-year +4.00% +8.70% -14.18%
75th Percentile £87,500 £84,000 £73,241
90th Percentile £98,750 £92,500 £95,000
England median annual salary £50,000 £54,375 £52,500
% change year-on-year -8.05% +3.57% +5.00%

All Process and Methodology Skills
London

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,495 32,428 66,642
As % of all permanent jobs advertised in London 91.13% 95.37% 96.99%
Number of salaries quoted 15,924 23,365 34,264
10th Percentile £37,500 £43,428 £42,500
25th Percentile £51,500 £55,000 £53,750
Median annual salary (50th Percentile) £70,555 £75,000 £70,000
Median % change year-on-year -5.93% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £111,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in London

Job postings citing Service Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Management in London

Service Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Management in London.

Salary trend for Service Management in London

Service Management
Salary Histogram in London

Salary distribution for jobs citing Service Management in London over the 6 months to 14 May 2024.

Salary histogram for Service Management in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -10 115 £65,000 +6.12% 24
South London -10 22 £43,000 -18.10% 3
West London -39 13 £44,500 +1.14% 5
East London -7 3 £37,500 -31.82% 1
Service Management
England

Service Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (6.26%) Microsoft Exchange
2 27 (4.97%) SharePoint
3 6 (1.10%) IBM Notes
4 5 (0.92%) CMS
5 4 (0.74%) Moodle
5 4 (0.74%) WordPress
6 3 (0.55%) Apache
6 3 (0.55%) IIS
7 2 (0.37%) Apache Spark
7 2 (0.37%) Confluence
7 2 (0.37%) SAS
8 1 (0.18%) Blackberry Enterprise Server
8 1 (0.18%) Skype for Business
Applications
1 37 (6.81%) Microsoft Office
2 35 (6.45%) Microsoft Excel
3 2 (0.37%) Microsoft PowerPoint
3 2 (0.37%) MS Visio
4 1 (0.18%) Microsoft Project
Business Applications
1 29 (5.34%) Remedy ITSM
2 19 (3.50%) Dynamics CRM
3 14 (2.58%) Elite 3E
4 9 (1.66%) PlanetPress Connect
5 1 (0.18%) Carpe Diem
5 1 (0.18%) Eikon
5 1 (0.18%) Oracle EBS
5 1 (0.18%) SAP ERP
Cloud Services
1 103 (18.97%) Azure
2 78 (14.36%) Microsoft 365
3 46 (8.47%) Power Platform
4 39 (7.18%) SaaS
5 28 (5.16%) Entra ID
6 24 (4.42%) AWS
7 15 (2.76%) Azure Data Factory
7 15 (2.76%) Azure DevOps
7 15 (2.76%) Google Sheets
8 13 (2.39%) Azure Functions
8 13 (2.39%) Azure Logic Apps
8 13 (2.39%) Azure Service Bus
8 13 (2.39%) Serverless
9 12 (2.21%) Dynamics 365
10 11 (2.03%) Power Automate
11 10 (1.84%) OneDrive
11 10 (1.84%) PaaS
12 9 (1.66%) PowerApps
13 8 (1.47%) Mimecast
14 7 (1.29%) Azure Storage
Communications & Networking
1 33 (6.08%) Firewall
1 33 (6.08%) VPN
2 13 (2.39%) LAN
2 13 (2.39%) Wi-Fi
3 9 (1.66%) Network Security
4 8 (1.47%) DNS
4 8 (1.47%) SSL
4 8 (1.47%) TCP/IP
4 8 (1.47%) WAN
5 7 (1.29%) Wireless
6 5 (0.92%) Remote Desktop
6 5 (0.92%) Skype
7 4 (0.74%) DHCP
8 3 (0.55%) Cisco Firepower
8 3 (0.55%) MPLS
8 3 (0.55%) SAN
8 3 (0.55%) SSH
8 3 (0.55%) VoIP
9 2 (0.37%) BGP
9 2 (0.37%) VSAT
Database & Business Intelligence
1 32 (5.89%) Power BI
2 26 (4.79%) SQL Server
3 15 (2.76%) Data Warehouse
3 15 (2.76%) GIS
4 13 (2.39%) Azure SQL Database
5 12 (2.21%) MySQL
6 11 (2.03%) Relational Database
7 5 (0.92%) Geospatial Data
7 5 (0.92%) SQL Server Reporting Services
8 4 (0.74%) SQL Server Integration Services
9 3 (0.55%) Oracle Database
9 3 (0.55%) Tableau
10 2 (0.37%) Big Data
10 2 (0.37%) BusinessObjects
10 2 (0.37%) Data Lake
10 2 (0.37%) Delta Lake
10 2 (0.37%) Hadoop
10 2 (0.37%) Qlik Sense
10 2 (0.37%) SAP HANA
11 1 (0.18%) OLAP
Development Applications
1 47 (8.66%) JIRA
2 9 (1.66%) SQL Server Management Studio (SSMS)
3 8 (1.47%) Jenkins
4 4 (0.74%) Postman
5 2 (0.37%) Git
5 2 (0.37%) PowerBuilder
General
1 223 (41.07%) Finance
2 209 (38.49%) Social Skills
3 74 (13.63%) Banking
4 72 (13.26%) Analytical Skills
5 49 (9.02%) Inclusion and Diversity
6 40 (7.37%) Billing
7 36 (6.63%) Legal
8 32 (5.89%) Presentation Skills
9 30 (5.52%) Law
10 22 (4.05%) Public Sector
11 21 (3.87%) Retail
12 16 (2.95%) Back Office
13 14 (2.58%) Investment Banking
14 11 (2.03%) Financial Institution
15 10 (1.84%) Retail Banking
15 10 (1.84%) Telecoms
16 9 (1.66%) Organisational Skills
17 7 (1.29%) Influencing Skills
18 5 (0.92%) Front Office
19 4 (0.74%) Spanish Language
Job Titles
1 96 (17.68%) Analyst
2 75 (13.81%) Service Manager
3 58 (10.68%) Lead
4 57 (10.50%) IT Manager
5 45 (8.29%) Senior
6 44 (8.10%) Support Analyst
7 35 (6.45%) Architect
7 35 (6.45%) IT Services Manager
8 33 (6.08%) Delivery Manager
8 33 (6.08%) IT Support
8 33 (6.08%) Service Delivery Manager
9 27 (4.97%) Service Analyst
10 24 (4.42%) Developer
11 23 (4.24%) IT Analyst
12 21 (3.87%) Applications Support
12 21 (3.87%) Audit Manager
12 21 (3.87%) Service Desk Analyst
13 19 (3.50%) Team Leader
14 17 (3.13%) IT Services Delivery Manager
15 16 (2.95%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 23 (4.24%) Web Services
2 21 (3.87%) HTML
3 18 (3.31%) SOAP
3 18 (3.31%) XML
4 14 (2.58%) CSS
5 12 (2.21%) JSON
6 11 (2.03%) REST
7 9 (1.66%) .NET
8 7 (1.29%) LDAP
9 6 (1.10%) Ajax
9 6 (1.10%) AngularJS
9 6 (1.10%) Twitter Bootstrap
10 5 (0.92%) FIX Protocol
11 3 (0.55%) 802.1X
11 3 (0.55%) HTML5 Canvas
12 2 (0.37%) EDI
12 2 (0.37%) PySpark
13 1 (0.18%) Kafka
13 1 (0.18%) RESTful
13 1 (0.18%) Spring
Miscellaneous
1 53 (9.76%) Management Information System
2 27 (4.97%) Reinsurance
3 19 (3.50%) CMDB
4 17 (3.13%) Enterprise Software
4 17 (3.13%) Product Ownership
5 15 (2.76%) Data Centre
6 11 (2.03%) Hedge funds
6 11 (2.03%) Legacy Systems
6 11 (2.03%) Replication
7 10 (1.84%) Onboarding
8 9 (1.66%) Linux Command Line
8 9 (1.66%) Self-Motivation
9 8 (1.47%) Public Cloud
9 8 (1.47%) Smartphone
10 6 (1.10%) AS400
10 6 (1.10%) Culture of Ownership
10 6 (1.10%) Greenfield Project
11 4 (0.74%) Learning Management System
11 4 (0.74%) Video Conferencing
11 4 (0.74%) VLE
Operating Systems
1 118 (21.73%) Windows
2 31 (5.71%) Windows 10
3 16 (2.95%) Windows Server
4 14 (2.58%) Linux
5 11 (2.03%) Mac OS
6 9 (1.66%) Apple iOS
7 8 (1.47%) Android
8 5 (0.92%) Mac OS X
8 5 (0.92%) Unix
8 5 (0.92%) Windows 7
9 4 (0.74%) Red Hat Enterprise Linux
9 4 (0.74%) Windows Server 2008
10 2 (0.37%) Windows Vista
11 1 (0.18%) AIX
11 1 (0.18%) VMS
11 1 (0.18%) Windows Server 2012
Processes & Methodologies
1 277 (51.01%) ITSM
2 276 (50.83%) ITIL
3 141 (25.97%) Problem-Solving
4 119 (21.92%) Service Delivery
5 88 (16.21%) Problem Management
6 85 (15.65%) Incident Management
7 84 (15.47%) Customer Service
8 78 (14.36%) Change Management
9 65 (11.97%) Coaching
10 52 (9.58%) Performance Management
11 50 (9.21%) People Management
12 48 (8.84%) Agile
12 48 (8.84%) Line Management
13 47 (8.66%) Business Development
13 47 (8.66%) Roadmaps
14 41 (7.55%) Project Management
15 40 (7.37%) Stakeholder Management
16 39 (7.18%) Cybersecurity
16 39 (7.18%) DevOps
17 38 (7.00%) Continuous Improvement
Programming Languages
1 50 (9.21%) SQL
2 30 (5.52%) JavaScript
3 23 (4.24%) Python
4 19 (3.50%) PowerShell
5 15 (2.76%) C#
6 10 (1.84%) Bash
6 10 (1.84%) RPG
7 9 (1.66%) Java
8 7 (1.29%) Perl
8 7 (1.29%) T-SQL
9 2 (0.37%) PL/SQL
9 2 (0.37%) R
Qualifications
1 83 (15.29%) Degree
2 51 (9.39%) ITIL Certification
3 41 (7.55%) ACCA
4 35 (6.45%) Security Cleared
5 26 (4.79%) SC Cleared
6 18 (3.31%) ITIL Foundation Certificate
7 16 (2.95%) Microsoft Certification
8 12 (2.21%) Azure Certification
9 10 (1.84%) A+ Certification
10 9 (1.66%) Computer Science Degree
11 8 (1.47%) CISSP
11 8 (1.47%) Master's Degree
12 7 (1.29%) Cisco Certification
13 6 (1.10%) CISM
13 6 (1.10%) MCDST
14 5 (0.92%) PMI Certification
15 4 (0.74%) CCNP
15 4 (0.74%) CEH
15 4 (0.74%) PMP
16 3 (0.55%) CCNA
Quality Assurance & Compliance
1 42 (7.73%) SLA
2 41 (7.55%) GAAP
2 41 (7.55%) IFRS
3 10 (1.84%) ISO/IEC 27001
4 8 (1.47%) PCI DSS
5 6 (1.10%) GDPR
6 5 (0.92%) COBIT
6 5 (0.92%) PMO
6 5 (0.92%) QA
7 4 (0.74%) Cyber Essentials
7 4 (0.74%) HIPAA
8 3 (0.55%) Data Quality
8 3 (0.55%) NIST
9 2 (0.37%) Accessibility
9 2 (0.37%) Cyber Essentials PLUS
9 2 (0.37%) ISO 9001
10 1 (0.18%) ISO/IEC 20000
10 1 (0.18%) NCSC
10 1 (0.18%) PMBOK
System Software
1 78 (14.36%) Active Directory
2 19 (3.50%) VMware Infrastructure
3 12 (2.21%) Firmware
4 11 (2.03%) VMware ESXi
5 7 (1.29%) Docker
6 6 (1.10%) Virtual Desktop
7 3 (0.55%) Hyper-V
7 3 (0.55%) vSphere
8 2 (0.37%) Oracle RAC
8 2 (0.37%) XenApp
8 2 (0.37%) XenDesktop
9 1 (0.18%) Microsoft Virtual Server
9 1 (0.18%) Veritas Cluster Server
9 1 (0.18%) Virtual Servers
Systems Management
1 36 (6.63%) Microsoft Intune
2 28 (5.16%) SCCM
3 11 (2.03%) SCOM
4 8 (1.47%) Kubernetes
5 6 (1.10%) HP UCMDB
5 6 (1.10%) Terraform
6 4 (0.74%) CASB
7 3 (0.55%) Active Directory Federation Services
7 3 (0.55%) ITRS Geneos
7 3 (0.55%) NetBackup
7 3 (0.55%) OpenView
7 3 (0.55%) QRadar
7 3 (0.55%) vCenter Server
8 2 (0.37%) Data Guard
8 2 (0.37%) Jamf Pro
8 2 (0.37%) McAfee ePO
9 1 (0.18%) Microsoft Clustering
9 1 (0.18%) OfficeScan
9 1 (0.18%) Trend Micro Deep Security
9 1 (0.18%) WSUS
Vendors
1 142 (26.15%) Microsoft
2 75 (13.81%) ServiceNow
3 41 (7.55%) CA
4 34 (6.26%) Remedy
5 31 (5.71%) VMware
6 27 (4.97%) BMC
7 22 (4.05%) Google
7 22 (4.05%) HP
8 21 (3.87%) Apple
9 19 (3.50%) Oracle
10 18 (3.31%) IBM
11 16 (2.95%) Dell
12 13 (2.39%) Cisco
13 11 (2.03%) Veeam
14 10 (1.84%) iManage
14 10 (1.84%) NetApp
14 10 (1.84%) SAP
15 9 (1.66%) Citrix
15 9 (1.66%) FNZ
16 8 (1.47%) Bloomberg