Middlesex, Hounslow, Greater London, United Kingdom Hybrid/Remote Options
Mackenzie Jones IT
IT SupportAnalyst - 1st & 2nd Line Support 12 Month Fixed Term Contract - possible conversion to a Permanent role £38k - £40k + 14% Bonus Location: Hybrid - Hounslow - 4 Days Onsite Must be Eligible to work in the UK - Cannot provide sponsorship Leading global manufacturer is seeking to secure an IT Helpdesk Support Analyst. The role will focus … on providing 1st Line & 2nd Line IT Support. Will act as the First Point of Contact for IT Support issues - so must be happy to manage 1st Line & 2nd Line Tickets. Will support approximately 700 end users across UK, Ireland & Netherlands. Role: 1st & 2nd Line Support experience - diagnosing issues & delivering effective resolutions. Support users across the … UK, Ireland & Netherlands. Provide IT Support via phone, email, face-to-face & remote tools. IT Service Delivery, Systems Support & IT Project-based work. Log, prioritise & manage Incidents & Requests in ServiceNow. Install, configure & support Desktops, Laptops, Smartphones & Tablets. Troubleshoot issues by analysing root causes & evaluating options. Support a wide range of networked peripherals - Printers, Audio Visual kit More ❯
Hounslow, London, United Kingdom Hybrid/Remote Options
Mackenzie Jones IT
IT SupportAnalyst - 1st & 2nd Line Support 12 Month Fixed Term Contract - possible conversion to a Permanent role £38k - £40k + 14% Bonus Location: Hybrid - Hounslow - 4 Days Onsite Must be Eligible to work in the UK - Cannot provide sponsorship Leading global manufacturer is seeking to secure an IT Helpdesk Support Analyst. The role will focus … on providing 1st Line & 2nd Line IT Support. Will act as the First Point of Contact for IT Support issues - so must be happy to manage 1st Line & 2nd Line Tickets. Will support approximately 700 end users across UK, Ireland & Netherlands. Role: 1st & 2nd Line Support experience - diagnosing issues & delivering effective resolutions. Support users across the … UK, Ireland & Netherlands. Provide IT Support via phone, email, face-to-face & remote tools. IT Service Delivery, Systems Support & IT Project-based work. Log, prioritise & manage Incidents & Requests in ServiceNow. Install, configure & support Desktops, Laptops, Smartphones & Tablets. Troubleshoot issues by analysing root causes & evaluating options. Support a wide range of networked peripherals - Printers, Audio Visual kit More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Leo Technology Limited
The Job: Job Title: Junior SupportAnalyst (12 month FTC) Industry: Enterprise SaaS (Retail) Working Set-Up: Remote first - Please note: This is 12 month Fixed Term Contract running January 2026 - February 2027 Salary - £28,000 p/a + 10% discretionary bonus Interview process: 2 stages (virtual) The Role: Leo Technology have partnered with a long standing … multi-national company are the market leaders in retail loyalty solutions. With an enterprise client base including Sainsburys, Tesco, Walmart, Woolworths, and Asda, they're looking for a Junior SupportAnalyst to join their Customer Care team and help manage requests that come in from customers both internally and externally. This is an exciting and varied role where … with new equipment or IT issues Helping external customers navigate the platform Digging into Google Cloud and other 3rd party systems Examining logs for transactions to troubleshoot issues Managing support tickets via Zendesk This role will be a fixed term contract for 1 year to cover maternity leave and comes with a 10% discretionary retention bonus payable at the More ❯
