Digital Tools Specialist
London, United Kingdom
Thorn Baker Industrial
traffic to the website and/or other future digital projects; Evolving our B2B platforms to suit a changing environment to make them more valuable to our customers; Query management: investigate escalated issues from CIC and other departments Assist on user s queries following troubleshooting guidelines; Accounts maintenance: activation and privileges management; Responsible for services initiatives and system … maintenance updates to B2B customers; Update of digital platforms content/translations: labels, informational documents, transactional emails; Support to digitalization of legal agreements; Ticket management/Technical issues reporting; Integrate user requirements and possible solutions into the local process for improvements on the customer journey; Present solutions, ideas and recommendations that serves the user requirements; Participation on new More ❯
Employment Type: Temporary
Salary: GBP 30,000 Annual
Posted: