Customer Support Administrator
- Hiring Organisation
- Vacancy
- Location
- Lutterworth, Leicestershire, East Midlands, United Kingdom
- Employment Type
- Temporary
- Salary
- £24,000
support team are ambassadors for the company, placing highest priority on meeting customer needs, meeting overall business performance targets. Principal Elements Ensure you are working efficiently within Salesforce CRM, proactively updating the customer and internal stakeholders to ensure maximum customer satisfaction. Creating, managing and closing cases efficiently and effectively. … with customers and regional managers General administration duties Promote and deliver effective collaboration internally, and with the customer. Investigating and actioning disputes, processing credits. Working collaboratively with our credit control teams to ensure cash collection. Identification of issues and working collaboratively with the appropriate support teams to solve ...