Systems Team Help Desk Manager
Prestwich, Greater Manchester, United Kingdom
Greater Manchester Mental Health NHSFT
go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users. Job description Job responsibilities Please see attached job description and person specification Staff benefits … level of experience Project Management Qualification (e.g. Prince 2) or equivalent level of experience ITIL 4 Foundation level Service Desk qualification or equivalent experience Desirable Management or leadership training Skills/Experience Essential Experience of managing a Service Desk function within a large and complex organisation Excellent inter-personal skills: diplomatic and able to inspire users and team … function and is the users' first point of contact ITIL principles and procedures DoH Clinical safety requirements for electronic systems Other Abilities Essential Excellent oral, written communication and presentation skills to communicate to a wide range of stakeholders Ability to establish and maintain effective working relationships with other colleagues Ability to coach team members and provide necessary training to More ❯
Employment Type: Fixed-Term
Salary: £47810.00 - £54710.00 a year
Posted: